• Onboard Customers and fulfill their adoption requests• Identify and understand objectives, prepare success plan and formulate a delivery path for product adoption• Breakdown objectives into tasks and define milestones for each task• Act as a bridge between internal teams and customer technology team• Provide inputs to internal teams based on customer journey• Enable customer to progress in their virtualization journey• Maintain continuous revenue through renewals by increasing stickiness

• Drive adoption and subscription renewal for strategic customers for SaaS and iPaaS solutions• Onboard customer and equip them with all necessary resource to kick start• Engage internal stakeholders and key customer contacts to create and track success plans• Optimize existing process within the company and actively enhance customer success initiatives• Act as a catalyst in achieving customer goals• Review customer complaints, concerns and seek to improve all aspects of customer experience with the company• Establish clear retention goals and process milestones for customer to work towards• Conduct business reviews to understand the growth curve of the customers• Carrying strategic process to identify potential revenue leakage• Prescribe path to success based on each customer goals, business obstacles and resources

Material estimation, planning and forecasting for residential construction of Houzent. Reduced planning time by creating database in ERP thus facilitating the generation of Bill of materials(BOM).

• Development of Mahindra range of trucks in tanker market• Meeting customers, conducting demos and plant visit to assigned territory customers• Increase market share of Mahindra HCV in liquid carrier segments

Process optimization by reducing defects and reducing process time by implementation of various lean manufacturing techniques. Automate process with the help of Jidoka and eradicate mistake by Poka Yoke tool.