Led a global team of sales associates, achieving a 30% increase in conversion rates within 12 months by implementing data-driven lead tracking and engagement strategies.Streamlined reporting processes for KPIs and KRAs, resulting in a 20% improvement in team efficiency through enhanced transparency and data visibility.Partnered with marketing teams to create targeted campaigns, resulting in 25% higher engagement and improved inquiry-to-booking ratios across various regions.Conducted bi-weekly performance reviews and strategy sessions, which helped achieve consistent quarterly targets and improved team accountability and morale.

Increased average revenue per lead by 25% through optimized demo and follow-up protocols, which improved overall lead quality.Played a key role in achieving weekly sales targets, regularly exceeding team conversion metrics by 20% in a competitive market environment.Developed an internal tracking dashboard for conversion factors, leading to a 15% improvement in sales forecasting accuracy.

Drove sales cycles effectively by maintaining rigorous lead follow-up, achieving a 27% increase in monthly closed deals.Supported team performance by implementing a peer mentorship program, which reduced onboarding time for new associates by 30%.

Managed a team of 20 across multiple locations, achieving 95% client satisfaction rates by optimizing client communications and service delivery.

Consistently exceeded sales targets, enhancing customer satisfaction scores and personal sales metrics by 25% through effective itinerary planning and destination customization.

Handling customer queries Customizing, pricing & quoting domestic holiday packagesDesigning itineraries & suggesting destinations as per client's requirementSales & Business Development