Rahul Chug Email & Phone Number

I am a competent professional with a career of over 8 years in diverse areas of client relationship, quality customer service, customer queries/ complaints resolution, customer satisfaction and retention across the Aviation & Hospitality Industry. Have a Bachelor’s Degree in Hotel Management, Chandigarh and possess extensive knowledge in luxury & retail brands having travelled to various countries, conducted extensive market research & studied the fashion industry. Recognized for ensuring optimum level of customer satisfaction, smoothly handling customer escalations and providing best possible solutions to the customers. I was also involved in capturing customer feedback for process improvement & ensuring client retention through excellent & innovative services. A qualified and high performing individual with excellent professional and technical skills achieved via rich cross-functional exposure across the industry. I have a good track record of achieving my targets and a high degree of customer as well as employer satisfaction.I count identifying and resolving problems and enhancing process efficiencies among my strengths and believe all constituents of nature are part of the same and have a role to play. For any opportunities or networking purpose, feel free to connect with me on LinkedIn or mail me at rahulchug@yahoo.com

Listed skills include Service Operations, Customer Relations, Customer Satisfaction, Administration, and 14 others.

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  Institute Of Hotel Management,Chandigarh,India

  Hotel/Motel Administration/Management