Seeking new oppertunities in startup enterprises.I have over 14 years of experience in Operations Management, Customer Service, Client Relationship and Collections & Revenue Management through various roles starting as a frontline customer service consultant through to Sales Head Master in Distribution of various financial products & educational projectsMore than 14 yrs in handling BPO/ITES/Banking/Distribution/E-Commerce assignmentsProven forte in new starts up & scaling units startup units into professional & profitable units.Interested in startups or organisations"On the bubble".Having huge experience in managing considerable team size both on shore & off shoreWorked in all top notch companies at very senior profiles -Citibank ,Citifinancial,Netambit,BMA,Guiness,DestimoneyHaving in depth understanding of markets,recruitment,training & portfolio tracking.NBFC Professional with experience & exposure to Debt Collections & Collections Process Management in TW, Auto, SCV, LCV, Personal Loans, Consumer Durables & Mortgage Lending through Field & Call Center platform pan IndiaExperienced at deriving Collections Strategies & its subsequent implementation at a National Level.Experienced in handling multiple dialer/non dialer out bound Collections Call Center OperationsExperienced in Collections Business Model MigrationA consistent performer with a proven track record of increasing revenue and profitability of the company. Distinction of accelerating growth & achieving desired performance levels consistentlyEffective communication, team building & relationship management skills.
Listed skills include Sales Process, Retention Management, Employee Engagement, Strategy Implementation, and 30 others.