Rahul Deo M Email and Phone Number
I am a Certified ScrumMaster with a passion for project management. With over a decade of experience at Electronic Arts (EA), I have successfully coordinated the release of multiple video game titles across various platforms and regions. My background in product operations and strong problem-solving skills allow me to tackle complex challenges and drive success in the fast-paced world of video game development.
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Associate Release ManagerElectronic Arts (Ea) Jul 2023 - PresentHyderabad, Telangana, India- Coordinated the release of various game titles.- Liaised with cross-functional teams for efficient project delivery.- Managed stakeholder engagement and provided updates on the progress of products. -
Rto Specialist LlElectronic Arts Games (India) Private Limited Oct 2021 - Jul 2023Hyderabad, Telangana, India- Supported Microsoft and PC Submissions for Build Uploads and Metadata Submissions.- Managed game releases to respective platforms within the shift hours.- Communicated with stakeholders regarding product progress and managed releases.- Worked with Atlassian Jira, Confluence, Google Docs / Sheets / Slides, Miro and Power BI. -
It SpecialistDell Emc Sep 2017 - Oct 2021Hyderabad, Telangana, IndiaExplaining questions about policies, procedure, services.→ Successfully analyzed, proposed and presented solutions for Quality Improvement for 2019 &2020.→ Responding to the Customer via E-mail, chats and calls→ MS Office troubleshooting, Outlook and Mail App Configuration.→ Auditing, scrubbing the tickets and providing feedback to agents.→ Project Coordinator→ Experience in incident management, managing SLAs and getting critical issues resolved by coordinating with variousdepartments.→ Leadership skills, team management.→ Active Directory -
Technical Support Analyst For MicrosoftUnisys May 2016 - Jun 2017Hyderabad, Telangana, IndiaTechnical Service to Customers from Microsoft and different regions.→ Thorough knowledge of Windows OS troubleshooting.→ Basic Hardware Troubleshooting. → Configuration & monitoring of Cisco Routers, SRX Juniper Router 210. -
Product Network Support EngineerHcl Technologies Dec 2014 - Feb 2016Chennai- Troubleshot internet connectivity issues for British Telecom.- Maintained security systems like firewall and Antivirus.- Provided level 2 & 3 remote desktop support.
Rahul Deo M Skills
Rahul Deo M Education Details
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Bankatlal Badruka College For Information TechnologyComputer Science -
Jagruti Degree And Pg College.Computer Science
Frequently Asked Questions about Rahul Deo M
What company does Rahul Deo M work for?
Rahul Deo M works for Electronic Arts (Ea)
What is Rahul Deo M's role at the current company?
Rahul Deo M's current role is Associate Release Manager at Electronic Arts (EA).
What schools did Rahul Deo M attend?
Rahul Deo M attended Bankatlal Badruka College For Information Technology, Jagruti Degree And Pg College..
What skills is Rahul Deo M known for?
Rahul Deo M has skills like Cloud Services Implementation, Networking, Microsoft Azure, Amazon Web Services, Azure Virtual Machines, Active Directory, Computer Hardware, Technical Support, Windows, Azure Active Directory.
Who are Rahul Deo M's colleagues?
Rahul Deo M's colleagues are Samito Gale, Elbek Holmatov, Senthil Kumar, Jiaming Jimmy Liu, Noufou Ouédraogo, Andy Gann, Rafael Aguilera.
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