 Created User Interface Documents (UID) of prototypes and wireframes of the software solution, Guidewire Policycenter, to help designing user interface Managed the daily operations of the Centralized Commercial Insurance and Surety Bond teams with tasks such as renewing policies, invoicing and general customer support. Documented and authored various user stories for agent portal - Quote and Policy Issuance track for several states Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project Worked on Guidewire Policy Center for Policy creation and maintenance using different Policy Transactions for Auto and Property (including Homeowners). Utilized corporation developed Agile SDLC methodology. Used ScrumWork Pro and Microsoft Office software to perform required job functions. Establish documentation for Agile methodology for implementation with a very water-fall-centric development team. Acted as a liaison between client and internal Developers to design software applications for Commercial Line Insurance such as Workers Compensation, Commercial Property, General Liability and Commercial Auto. Responsible for rating multi-line policies. Manual rated Property, Liability, Auto and Workers Compensation policies. Conducted training classes for Auto and Workers compensation rating.

 Used JIRA to create and assign User Stories and maintain test cases, requirement backlog. Involved in and worked on the integration of Policy Center with other applications of the Guidewire. Conducted Agile Scrum Meetings to review the day to day progress. Interacted with Guidewire Development team on the synchronizing the screens based on the customizations. Created translation document for requirements between Policy Center and Billing Center systems Worked on Property and Casualty insurance company as an Underwriter. Define the review procedures for disposition of cases and identify the issues with data quality and accuracy and rectify it. Associated with Managing the portfolio forDuckCreekPolicy administration system implementation. AuthoredBusinessRequirement Documents that enhanced base functionality ofDuckCreekP&C Policy Administration System. Documented Business requirements in Business Requirements document (BRD) for Property & Casualty - Personal and Commercial insurance lines: Workers compensation, Homeowners, General Liability. Tested the data converted from legacy (IMS/CASE) application to Guidewire Policy Center and Guidewire Billing Center, validating the conversion, documenting and resolving data conversion issues. Strong understanding of rating in Property and Causality.

 Involved in Joint Application Development sessions with SMEs and development teams and documented functional business requirements as product backlogs using JIRA Gathered requirements for the Guidewire Billing & Policy Center Integration Team by coordinating with SMEs from external systems and with the Billing & Policy Center functional and configuration teams. Worked on different modules of Web based application which wasportalfor Agents such as Insurance Application, Declarations, Discounts, ID Cards, and Various Endorsements Form Order Testing etc. Analyzed thebusinessrules for Auto claim assignments throughout the US, so as to have balanced work load for all the claims reps. Worked with business owners to identify key data elements that will be monitored on an on-going basis to ensure a high level of data quality within the Warehouse. Worked on Regulatory Reporting RRD Data Warehouse for compiling Workers Compensation statistical reports to external regulators and states. Responsible for Commercial Insurance Standards rating and risk factors for Auto and Garage commercial insurance. Prepared requirements document for Commercial Auto, Inland Marine, Crime, Worker's Compensation, Umbrella,BusinessOwners Policy, Commercial Output Policy, and Commercial Property Package. Created and maintainedBusinessRequirements document and System Requirements document. In addition, was responsible for getting appropriate sign-offs and approvals

 Executed requirements, use cases and iterative/incremental project and requirements management to their projects in the context of the SDLC. Created process flowcharts for various issues in Billing Center functionality and help perform gap analysis. Wrote various SQL queries and statements for data reconciliation for Policy Administration System. Created workflow scenarios, designed new process flows and documented theBusinessProcess and variousBusinessScenarios and activities of theBusinessfrom the conceptual to procedural level. Working with clients to better understand their needs and present solutions using structured SCRUM approach. Using Shared Containers and creating reusable components for local and shared use in the ETL process. Established aBusinessAnalysis methodology around the Rational Unified Process. Identified, researched, investigated, analyzed, defined and documented business processes and Use Case Scenarios. Created UAT plans with several test cases for each project to ensure that the system runs smoothly after the proposed enhancements or changes have been made.

 Created a data mapping document by linking data points in different tables using the Informatica ETL tool. Calculate and analyze vaccine data for provider incentive and supplemental benefit analysis using Microsoft Access and Oracle SQL. Involved in managing the data integration and ensuring the data quality across AWS and GCP cloud services. Involved in creating the use case stories conducted user acceptance testing (UAT) and documented the rules. Implemented SDLC phased by a waterfall-like gathering, analysis, design and development, and testing. Responsible for data cleansing, data validation, data enrichment, data standardization, and data formatting. Developed and implemented SQL script to normalize and reformat client data elements into company standards.