As a Technical Account Manager, I specialize in bridging the gap between technology and business to drive seamless client experiences and measurable results. With a deep understanding of web technologies, digital marketing, and account management, I work closely with clients to deliver tailored solutions that align with their goals.--Client Acquisition and Onboarding--Client Retention and Growth--Relationship Management--Client Feedback and Reporting--Technical Support and TroubleshootingWhether it's solving complex technical challenges, identifying growth opportunities, or building strong client relationships, my focus is always on delivering value and fostering long-term partnerships. Let's connect to discuss how we can collaborate for success!

The key role and responsibility is leading and training the Project coordinators and Project managers. We work to provide solutions that are aligned with achieving the business goals. --Build, lead, and mentor a team of project managers and coordinators.--Identify skill gaps within the project management team and organize training or upskilling programs.--Promote the adoption of best practices, methodologies (e.g., Agile, Scrum, Waterfall), and tools.--Introduce tools and software that streamline project planning, execution, and reporting.--Promote innovation in project execution to stay ahead of industry trends.--Evaluate the ROI of projects and optimize resource allocation to maximize profitability.--Set clear goals and KPIs for project teams, ensuring alignment with company objectives.--Develop long-term plans for project execution, resource allocation, and risk mitigation.--Assess and prioritize projects based on their strategic value, resources, and risks.--Work closely with other department heads (e.g., Sales, Marketing, Operations) to ensure smooth project --integration.--Ensure projects are completed on time, within scope, and on budget.--Implement quality control processes to ensure deliverables meet or exceed expectations.

Fulfilling clients needs and taking care of web projects from pre sales till project sign off.My day to day activities were:=> Understanding the business requirements and proper guiding the client with the technology and suggestions.=> Preparing the proposal and sharing the ETA and cost. => Analysing the requirements and giving proper understanding to the developers.=> Leading the project with daily standup and helping developers with technical logics as and when required.=> Provide technical solution to client’s queries, analyse project requirement and check technical feasibility.=> Helping meeting the deadlines with multiple projects at a single time.=> Quality checking the projects before delivering.=> Guiding clients for editability in the CMS.=> Clients relations and retention were under the kitty.Managed multiple timezones clients (AU-UK-US) with their proper market research.

A web Development Company