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Heading Digital Marketing team in complete South Region (Cognizant Technology Solutions)

 Develop targeted promotions to drive business and consumer awareness. Conducting meeting with team with EOD report, ensuring they are reaching their target on provided SLA. Keep researching organisations and individuals to identify new leads and potential markets. Developing Distribution channels, Retail outlets (Hopcom, Nandini) and sales plans to support organizational objectives. Handling Clients Payments issues/escalations and closing it within timeframe. Identify opportunities for campaigns and road show (Online/Offline) that will lead to an increase in sales (like Future group, Temples, Prestige, Shoba Group Etc.) Participating in pricing the solution/service level agreement. Consulting with my sales team on business trends with a view to developing new services and product. Submit weekly progress reports and ensure data is accurate. Keep researching/finding direct vendord to avoid mediators and post agreement sharing with Procurement team. Forecast sales targets and ensure they are met by the team. Team training cum meeting on daily and weekly basis with updated report and discussing on all loop holes and challenges, taking quick decision as per the need. As Additional, did sourcing for Field executive, filed supervisors and helped logistic team in area segregation and fixing route points and Mapping.

 Handling Team for complete cycle of Seller on boarding from lead generation, calling, follow up, documents verification, cataloguing and on call training about seller dashboard. Working closely with mid-level/ seniors at interested sellers to successfully negotiate deals and help in on-boarding. Meeting with premium vendors/sellers for making them understand about company policy. Handling social media & client escalations by managing a Team of twenty members, in daily operation.  Handling high level vendor & sellers escalations and closing it on priority with define time.  Participating on daily stand up conference calls with senior manager and directors.  Preparing daily, weekly and monthly reports and presenting the same to the higher level management with count of solved and pending cases. Maintaining tracker and keeping it updated as per the requirement into CRM. Doing detailed RCA (Root Cause Analysis) and working with CAPA (Corrective & Proactive Actions) for each vendor escalation for identifying the failure mood using 5Y, fish bone and other methods.  Contacting with Clients (sellers) to identifying their issues and keep them updated till issue Resolved.

 Meeting Corporate clients for branding of Our Industry so it will be help in sharing requirements which is available in companies.  Understanding the new client organisation with respect to existing business activities.  Maintaining Relationship with the corporate, through sending updates, attending meeting with the companies.  Market In-house consultants, Sending hot lists, arrange interviews and negotiate rates with clients.  Bringing in the new clients, prime vendors and getting the contract/permanent position requirements from them.  Maintain relationships with clients, hiring managers to receive ongoing requirement.