Rahul Koli

Rahul Koli Email and Phone Number

DevOps Engineer @ Zoom
Bengaluru, KA, IN
Rahul Koli's Location
Bengaluru, Karnataka, India, India
Rahul Koli's Contact Details

Rahul Koli work email

Rahul Koli personal email

About Rahul Koli

I am an accomplished professional delivering over 12 years of career success in cloud technologies and VoIP engineering. My dexterity lies in troubleshooting complex cloud issues across Computing, Networking and storage, while leveraging automation and CI/CD pipelines to enhance operational efficiency. Demonstrated excellence in monitoring tools and alert configuration, ensuring rapid incident response and service restoration for highly demanding cloud environments.Over the time, I have proved my excellence in managing, deploying, and optimizing cloud infrastructure environments on GCP, ensuring high availability, security, and scalability for mission-critical applications.Key Achievements: • Successfully implemented advanced monitoring and alerting systems that led to substantial enhancements in cloud infrastructure performance, achieving a notable reduction in downtime.• I’ve mastered the administration of handling client requirements and delivering tailored solutions under pressure, with a proven track record of meeting tight SLAs and achieving exceptional service performance.

Rahul Koli's Current Company Details
Zoom

Zoom

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DevOps Engineer
Bengaluru, KA, IN
Rahul Koli Work Experience Details
  • Zoom
    Devops Engineer
    Zoom
    Bengaluru, Ka, In
  • Avaya
    Cloud Operation Senior Engineer
    Avaya Jun 2022 - May 2024
    Bengaluru, Karnataka, India
    • Managed incidents with a focus on rapid service restoration, leveraging monitoring tools like Datadog for alerts and performance degradation.• Oversaw API performance testing and troubleshooting for Avaya CPaaS systems, ensuring seamless client interactions through effective number management and SIP/SDP protocol for call signaling issues resolutions.• Managed DIDs/Number configurations & monitored system health, participating in on-call… Show more • Managed incidents with a focus on rapid service restoration, leveraging monitoring tools like Datadog for alerts and performance degradation.• Oversaw API performance testing and troubleshooting for Avaya CPaaS systems, ensuring seamless client interactions through effective number management and SIP/SDP protocol for call signaling issues resolutions.• Managed DIDs/Number configurations & monitored system health, participating in on-call rotation for after-hours support.• Developed and maintained technical documentation and playbooks for cloud operations.• Led troubleshooting efforts for complex GCP infrastructure, computing, networking and storage issues, consistently meeting client expectations by minimizing downtime and resolving incidents swiftly.• Involved in implementation and deployment CI/CD pipelines using Cloud Build, enabling streamlined deployments and continuous improvement across development and production environments. Show less
  • Tech Mahindra
    Senior Network Engineer (Voip)
    Tech Mahindra May 2018 - Jun 2022
    Hyderabad, Telangana, India
    • Delivered expert support for Google products including Google Meet, Google Ads, Hangouts, and Nova/Fi, ensuring seamless performance and user satisfaction.• Led complex investigations and troubleshooting of call-related issues using SIP protocol, delivering swift resolution to minimize disruptions.• Tackled call quality challenges with precision, leveraging deep knowledge of the SDP protocol to optimize network… Show more • Delivered expert support for Google products including Google Meet, Google Ads, Hangouts, and Nova/Fi, ensuring seamless performance and user satisfaction.• Led complex investigations and troubleshooting of call-related issues using SIP protocol, delivering swift resolution to minimize disruptions.• Tackled call quality challenges with precision, leveraging deep knowledge of the SDP protocol to optimize network performance.• Strengthened the voice network by identifying critical gaps and implementing solutions using advanced tools like PCON, Viceroy, and custom dashboards. Show less
  • Flightcase It Services Pvt. Ltd.
    Senior Noc Engineer
    Flightcase It Services Pvt. Ltd. Jan 2014 - May 2018
    Pune, Maharashtra, India
  • Shengli Telecom India Pvt Ltd
    Noc Engineer
    Shengli Telecom India Pvt Ltd Jan 2013 - Jan 2014
    Pune Area, India

Rahul Koli Skills

Sip Voip Ip Manual Testing Telecommunications Software Quality Assurance Cisco Voip Routing Vos Test Automation C++ C Testing Microsoft Sql Server Switches Test Cases Linux Routers Vlan Wlan G729 Vos 3000 Ss7 Protocol Viraj Switch H323

Rahul Koli Education Details

Frequently Asked Questions about Rahul Koli

What company does Rahul Koli work for?

Rahul Koli works for Zoom

What is Rahul Koli's role at the current company?

Rahul Koli's current role is DevOps Engineer.

What is Rahul Koli's email address?

Rahul Koli's email address is kr****@****ail.com

What schools did Rahul Koli attend?

Rahul Koli attended Shivaji University.

What skills is Rahul Koli known for?

Rahul Koli has skills like Sip, Voip, Ip, Manual Testing, Telecommunications, Software Quality Assurance, Cisco Voip, Routing, Vos, Test Automation, C++, C.

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