Rahul Kumar Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Worked with the Finance and Administrative team in Deloitte. --> Expertise in managing the accounts payable function, including invoice processing, payment approvals--> Responsible for Vendor Management and Vendor Payment--> Handling Complete Financial Engagement Cycle i.e., Creation of Financial Engagement with clients, Managing the engagement, Closure and Reporting of Engagement. --> Worked with various businesses like Advisory, Audit, Consulting and Tax and assisted them with Financial Engagement creation--> Responsible for working on Fiori and Analysis for Office (AO) reports on SAP --> Responsible for High volume Case management on Salesforce--> Responsible for Employee Data Management on SAP ERP, Avature -->Supported applications like SWIFT, SAP, ServiceNow, Salesforce and Avature

Hyderabad, Telangana, India

*Acted as a mentor and coach, providing training and support to new and existing customer service representatives.*Demonstrated in-depth knowledge and understanding of customer service best practices, policies, and procedures, with the ability to provide expert-level advice and guidance to colleagues*Developed and implemented customer service policies, procedures, and processes to drive continuous improvement in service delivery

Master'S Degree, Accounting And Finance

B.Com(Ifa), International Finance And Accountancy