Rahul Kumar Deepak Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru Area, India

I have 4 years working experience in Active directory, DNS, DHCP, User Administration, Windows Server Administration, VMware administration, IIS, Patching, UIPath Automation, Incident and Change management

Bengaluru Area, India

• Perform Identity and access management activities.• Have working knowledge of individual IDs, Generic IDs, Shared IDs, Privilege IDs.• Have knowledge of password management, password expiry, basic minimum password guidelines.• Execute and track security process related activities including User ID management.• Support peers and team leaders to achieve UID related SLA of IAM processes• Configuring and managing DHCP, DNS and Active Directory.• Administering Active Directory user and computer accounts• Performed user account creation, deletion, and configuration.• Allotting disk quotas, administering Disks with Basic & Dynamic volumes.• Maintaining McAfee antivirus server management.• Worked on VMware virtualization technologies.• Worked of Maximo and OTRS Ticketing tool• Worked on Incidents, Service requests and Changes.• Attended Change approval board meetings• Performed Health check of server.• Extraction of MEF3 and GSD331 files• Worked with different Windows Services• Fixing violation on Servers• Worked on CIRATS AND APARS• Worked on Remote Infrastructure Support .• Resolving System and User Tickets.• Actively coordinates with team members and other groups to effectively perform general and routine requests such as permissionschanges, patch application, and testing.• Provides basic Windows Server and administration support for daily operations.• Maintain Microsoft Active Directory including account and group management and permissions• Provide administration of enterprise anti-virus tools ensuring all systems are up-to-date, and appropriately secured• Documentation and reporting for quality service improvement.• Experience in Windows Server 2003/2008 setup/install/admin/ File Services/ Security/ Troubleshooting.• OS & AD Incident Installing, Configuring and Hardening of Windows 2008 Servers.• Controlled Reboot of all Test systems after patch application.• Providing support on Remote Resolution.• Printer installation & configuration.