Focused on enhancing contractibility for non-responsive customers by employing advanced techniques to locate and engage them. Successfully improved outreach efforts, ensuring better connection rates and facilitating timely resolution of account issues.

Conducted reminder calls for EMI payments on unsecured loans, ensuring timely collections and managing client follow-ups enhanced engagement through effective communication and resolution of payment issues, contributing to improve recovery rates and client satisfaction.

i worked in the sales department, where I was responsible for promoting and selling Paytm QR code and sound boxes to merchant and some time i worked Zerodha is responsible for various tasks, including Acquiring new customers, promoting services, establishing and maintaining customer relationships,and communicating the benefits of service to potential clients.