In the role of SVP Operations, key responsibilities include driving operational excellence and fostering innovation across the organisation. Leadership is provided to cross-functional teams, streamlining processes and improving service delivery while cultivating a collaborative culture. Advanced AI technologies are leveraged to empower teams, transforming challenges into opportunities for growth.Strong partnerships with vendors and stakeholders are nurtured to ensure the delivery of high-quality, cost-effective services.

Welcome to Mugabu, where joy knows no bounds and memories are made to last a lifetime! Nestled amidst picturesque surroundings, our premier destination is dedicated to spreading happiness across three generations. Offering an extensive array of both indoor and outdoor games, Mugabu is the ultimate venue for fostering social connections and creating unforgettable moments.At Mugabu, we take pride in providing an unparalleled experience that seamlessly blends entertainment, relaxation, and community engagement. Our state-of-the-art facilities are meticulously designed to accommodate large groups while preserving an intimate atmosphere, ensuring that every visit is brimming with smiles and laughter.As the foremost entertainment destination in India, Mugabu is renowned for its excellence in event organization. Whether you're planning a corporate team-building activity, a community gathering, or a milestone birthday celebration, our dedicated team is committed to delivering a truly exceptional experience.Come experience the magic of Mugabu and let us be your partner in creating unforgettable moments for your company, community, and loved ones.

Responsible for over 100 FTE geographical spread across 5 different COEs across the Globe. Responsible for influencing the revenue target of 400 million$ by SLA driven approach of staffing of over 60000 requests quarterly. Essayed a key role in development of India COE team with aggressive timelines. Responsible for business goals of Utilization, Revenue, and Gross Margins. Spearheading the 3rd party staffing or resource sharing between different Theatres, Regions, Practices & Business Units. Overseeing complete functions related to Compliance Oversight, Resource Availability, Skill Updates in Skill Management System, Resume Maintenance, Demand Quality, Customer Feedback, Resource Master Data Management, etc.

Part of the core team forming the business unit of Infrastructure Management and Technical Support for Mindtree; Managing the technical support vertical of MindTree with Tech Support overview of VMWare and Mira point. Responsible for Day to day operations for maintaining the bench strength and tracking the utilization to optimize. Service level driven approach for handling the end to end managed services program for TCG (Carlyle Group) with an onshore and offshore model.

Responsible for a team of 15 team members for operational support.

Team Management and Operation Support

Responsible for corporate sales of properties in Agra/Jaipur/Lukhnow and Khajuraho.

Responislbe for daily operations.