Rahul Mathur Email & Phone Number

A customer-focused professional with over 17 years of experience leveraging excellent knowledge of customer relationship management techniques and methods, working knowledge of customer service software and database tools, advanced troubleshooting skills, and customer service orientation. Possess a strong sense of urgency with regard to client satisfaction managing the operational activities of the customer service department including customer inquiries, feedback, client management, product and service knowledge, quality service, workforce optimization, and cost management. Skilled at developing, planning, and executing plans to improve customers’ satisfaction and increase client base while simplifying processes through strategic management and team performance optimization

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  Marketing Manager

  Rife Technologies

  Jan 2004 - Present

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  Delhi School