Rahul Mukherjee Email & Phone Number

Bengaluru, Karnataka, India

• Large-Scale Traceability: Tracked over 6 million units for American Eagle Outfitters and 4 million for Varner, ensuring supply chain transparency under various standards (MMC, USCTP, SUPIMA, Recycled Synthetics).• Traceability System Development: Contributed to building product modules for risk management and Level 1 traceability, enhancing supply chain visibility and sustainability, with a focus on footwear.• Problem Solver: Proactively identified and resolved project roadblocks, minimizing impact on timelines and deliverables.

Bengaluru, Karnataka, India

• Sports Market Expertise: Researched sports accessories and team apparel, focusing on socks, footwear, and cricket equipment.• Athlete Insight: Gathered feedback from the Indian Women's Cricket team to inform product development.• Cricket Apparel Focus: Identified and targeted the growing cricket sportswear market segment.• Customer Expansion: Reached new customer groups within the sports apparel market.• Sizing Solutions: Resolved sizing challenges for socks, belts, and cricket bats.

Gurugram, Haryana, India

• Armani Exchange Buyer & Planner: Managed purchasing and planning for Armani Exchange brand• Footwear Market Research: Conducted in-depth market research to inform the SS23 buying strategy for Armani Exchange footwear.• Inventory Management: Catalogued and reordered stock for stores to fulfill demands for the SS22 second delivery.• Customer Experience Enhancement: Improved the retail customer experience through initiatives focused on service and in-store environment.• Resource Development: Created a "Product Care Manual" for customers and a "Training Manual" for front-end employees to enhance product knowledge and service quality.

India

• Community Building: Created micro-level gaming communities to foster connections and engagement among gamers.• College Outreach: Collaborated with colleges to expand the reach and impact of gaming initiatives.• Event Organizer: Hosted gaming nights to drive community engagement and provide opportunities for gamers to connect.• Platform Strategist: Developed strategies for utilizing gaming platforms to maximize audience reach and community growth.

Kolkata Area, India

• Research Analyst: Conducted financial analysis, management research, and annual report analysis to gather insights and support decision-making.• Market Research Specialist: Formulated and executed market research strategies to identify trends and opportunities.• Team Leadership: Managed and mentored junior academic researchers, providing guidance and support.• Training Enhancement: Increased the efficiency of training programs for researchers, leading to improved performance and skill development.

Kolkata Area, India

• B2B Customer Acquisition: Successfully acquired new business-to-business clients, expanding the company's customer base.• B2C Team Management: Effectively managed and supervised the business-to-consumer team, ensuring efficient operations and achievement of targets.• Customer Relationship Management: Built and maintained strong relationships with customers, fostering trust and loyalty.• Grievance Redressal: Effectively addressed and resolved customer grievances, ensuring high levels of customer satisfaction.• General Supervision: Provided overall supervision and guidance to ensure smooth and efficient functioning of operations.

Kolkata Area, India

• Customer Acquisition: Drove customer acquisition for the B2C model through targeted outreach and effective communication.• Branding & Content: Contributed to brand building by assisting with design and content creation.• Customer Communication: Effectively communicated with potential customers, building rapport and generating interest.• Market Research: Conducted on-field surveys to gather valuable customer insights and market data.Sales Conversion: Successfully converted potential customers into paying customers, driving revenue growth.• Team Leadership: Managed and led a team of 15 executives, providing guidance and support to achieve targets.

Kolkata, West Bengal, India

• User Research: Conducted user persona analysis to understand the needs, behaviors, and preferences of target audiences.• Relationship Building: Established effective communication channels with users of various consumer electronic products.• User Interviews: Conducted user interviews to gather valuable feedback and insights on product usage and requirements.• Data Collection: Administered surveys to collect quantitative data on user experiences and preferences.• Needs Analysis: Analyzed collected data to identify key user requirements and inform product development and improvement.

Kolkata, West Bengal, India

• Sales & Customer Acquisition: Successfully pitched and sold new tariff plans to Australian consumers, driving revenue growth for the company.• Needs Analysis: Proactively identified individual customer needs and preferences to recommend the most suitable tariff plans.• Customer Understanding: Developed a strong understanding of consumer personas within the Australian market to tailor sales approaches and maximize conversion rates.• Product Knowledge: Demonstrated comprehensive knowledge of various tariff plans to effectively address customer inquiries and concerns.• Communication Skills: Utilized strong communication skills to build rapport with customers and present tariff plans in a clear and persuasive manner.

Masters Of Fashion Management, Business, Management, Marketing, And Related Support Services, 8.5

Activities and Societies: Class Representative Research Papers Volunteering funded projects (Govt. of Kerala) Kannur, Kerala

Course-Certificate In Accounting Technicians, Aligned With The Qualification Pack Bsc/Q8101-(Bfsissc).

-SAP End User Program, Cambridge -Generic Skills for Employability, e-Filing by experts, Introduction to Costing Principles & Preparation.

Bachelor Of Commerce (Bcom), Business/Commerce, General, B

Activities and Societies: Calcutta University College Cricket Team Studying Accounts Honours

Google India Challenge Scholarship, Front-End Web Developer Track

Ftcp, Hardware Networking

Business/Commerce, General

Activities and Societies: Cricket team, and almost all kind of group discussions! Mostly have been through commerce studies and sports..