As an Implementation Leader I'm responsible for various products and services implementations from a large portfolio for Carelon Global Solution - Behavioral Health, Critical Health, Medical Benefit Management & Post Acute Solutions, Payment Integrity and Subrogation.

Stocktaking solutions for all types of retail stores, from global chain stores to the local supermarket. RGIS is the partner you can trust for stocktake accuracy, merchandising, store support, compliance and insightsHelping Companies to manage and control on the inventories of their goods and products. This gives them better idea and understanding to future plan sale and purchase orders, also gives fair idea of value of the inhouse products. Great opportunity for someone new in NZ to meet people, learn business and acclimatized with work culture.

Sr Project Manager/ Sr Scrum Master•Managing new Client Implementations for HR Benefits Administration (TBA ERP – SaaS based platform) – Health & Insurance, Retirement and Pension Payroll Solutions for US/CAN/Australia and other APAC Clients. •Working in scaled agile (SAFe) environment as Sr Scrum Master and managing 2 Scrum Teams - Product Development and Interface & Reporting. •Collaborate to define the project's scope/backlog, deliverables, Program Increment (PI), Iteration/Sprint planning, Product Backlog Prioritization and Refinement, Budgets, and Quality Standards in accordance with the sales contract or Statement of Work (SoW).•Proficient in facilitating Agile Ceremonies, PI, Sprint Planning, Backlog Refinement, Daily Stand Ups, Sprint Review, Sprint Retrospective.•Promoted Agile life cycle practices leading to Scrum Team success in delivering customer value. •Implemented Agile in projects for various large accounts, scrum values, principles and actively applied the same throughout project and delivery cycles.•Developing, maintaining, and executing clear quality management plans. •Collaborating with Development Teams for Web Interface Technology/Mobile App and Domain solutions. •Creating Risk Management Plan for managing the project's issues, open items, and risks through RAID log.•Implement and execute a Project Communication and Governance plan for all stakeholders.•Engaging the client throughout the project delivery for all business discussions and decisions.•Monitoring and controlling of Financial Health/Budget of project. Analyzing and calling out the reason of any variances.•Adherence to project compliance. •Accountable for owning and delivering a system which is defect free, stable and functional as an outcome of project. Accomplishments – Delivered number of HR (Health Ins & Wealth) New Client Implementations. Recently Implemented HR and Payroll solutions of a major IT/Telecom co. for their 60000 global employees, costing $4.0 million.

The Guardian Life Insurance Company of America is one of the largest mutual life insurance companies in the world providing Life and Disability insurance, Supplemental Health, Dental Insurances and Investment, Annuities and Benefit Enrollment Solutions.Sr Delivery Manager / Scrum Master•Managed 2 Scrum Teams as Scrum Master - Deliveries of Electronic Data Interchanges and Absence Management Product & Solutions.•Collaborated with Product/Domain Manager to lay down the road map of Absence Management system.•Understanding of the project's scope as outlined in sales contracts (SoW/LOI). Discuss and clarify the project's high-level scope with client team to help build epics and features.•Facilitate Iteration Planning, Backlog Refinement, Daily Stand ups, Iteration Reviews & Retrospectives. •Facilitate the creation and adoption of working agreements and definitions of done (DoD), definition of ready (DoR). •Coach the team on business objectives and help them prioritize the work and how to improve product values.•Coach team members on Agile Methodologies, Values and Principles - collaboration, sustainable development, team accountability and behaviors, respect, trust, and transparency.•Coach team on work ethics and building a high performing team by ensuring cohesion and good communication within team.•Identify and remove any impediments, distractions and conflicts that interfere with the team’s ability to deliver against their commitments. •Led account structure automation for Business Process Improvement reducing the Turn Around Time by 43%.Accomplishments – 1-Development of new products, delivery of EDI solutions, and client assistance with Absence Management Case and Claim Support for over 100 clients.2- Successfully implemented scaled agile framework.

Aon is a British-American multinational financial services firm that sells a range of risk-mitigation products, including Commercial Risk, Investment, Wealth and Reinsurance solutions, as well as boutique strategy consulting through Aon Inpoint. It was also among the leaders to provide Human Capital, HR Consulting Services after merger with Hewitt.Lead System Analyst Experienced•Worked as Tech Lead/Tech Architect responsible for technical design of modules for software development. •Providing technical and domain expertise to team, worked with Domain Managers to capture client requirements and build a functional system. •Converses persuasively and eloquently with client domain managers for Requirement Analysis to comprehend and identify their true requirements and problems and to influence their decision-making. •Managing the Iteration Planning, Work Breakdown Structure, Work Packages, Development and Deployment strategies. •Integration of different modules and the stability of delivery and production support.•Worked as Quality Lead, responsible for overall quality of the project, effort encompassing a Planning, Managing and Executing clear Quality Management Plan for project quality – Integration/Regression/Production Simulation, End to End and Client Acceptance Testing.•Owned and Involved in Test Planning, Test Execution, Defect Resolution, Testing Sign off for all phases of STLC.Accomplishments – Served as Tech Architect and Quality Lead for more than 15 client implementations on Health & Insurance and Payroll solutions, designing, developing, and delivering techno-functional solutions.