●   Infrastructure Builds & Support: o   Architecture, design, install, configure VMware ESXi, within vSphere 5 and vSphere 6 environments with Virtual Center management, Lab Manager, vCloud Director, snapshots, DRS, HA, DPM, vMotion,vCenter Operations Manager.o   Build, configure and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows 2003, 2008,2012, 2016 and 2019 as well as Linux servers from VMware, Hyper-V, Xen and legacy hardware.o   Monthly/ Quarterly Patching for Guests and Hosts and other products, Firmware Upgrades etc.o   Vendor Support Management for Hardware parts and services.o   Commvault backup : VSA, IDA client configuration for newly deployed VM’s | Manage various restore requests like full VM restore / file restore / Tapes restores and management.o   Design and deploy Amazon Web Services, including EC2, S3, CloudFront,etc.●   Team Management: o   Team management including hiring, allocation and release of resources as per requirements. Conduct Hiring Interviews for new / replacement positions within the team. Discuss career path and opportunities for the team members. o   Onboarding, Training, Performance Management, Release etc.●   Customer Management:o   Monthly Review Meeting, Environment overview, Incident, SR Reports, SLA compliance, New Project Pipeline. Escalation Management.o   SEMA Billing: Monthly Billing generation and submission. Approx. Billing is 11 MN Year.o   Zerto, VEAM, Backup as service, Server Configuration, Requests.o   Monthly SLA Review - SNOW Tickets, Incident Resolution Etc.o   Change Review, Approval, CAB, Implementation, ROBO Plan etc.o   Performed hands-on technical implementation, troubleshooting, and remediation on complex client projects requiring high-touch or strategic vision.o   Develop, test, and maintain a disaster recovery plan for critical VMs and application data.

– Monitoring vCenter alarms and acting on it accordingly.– Monitoring and creating daily summary reports for commvault backups for around 103 clients. – Provisioning/decommissioning VM/Port group as per order form and also maintaining the billing via SEMA.– Installation of IDA for File system/SQL/Exchange related commvault backup. – Providing and maintaining records of different licenses such as Microsoft, Citrix etc – Working on emergency uplifts and downgrade via change management system.– Handling vendor management for various products related HP, CISCO,DELL, etc .– Patching 110 ESXi host via update manager every 3 months.- Upgrading and managing HP 3PAR storage with the help of vendor.– Maintain high system availability and optimal system performance through proactive patch management through SCCM tool.- Managing O365 licensing via prism and MS portal.- Managing Veeam and commvault monthly billing.

Configured / managed SCOM 2007 R2 and SCSM 2010, Managed Virtual machine through SCVMM 2012, Worked on Ticket management, Worked on Patch Management Through SCCM 2012, Managed quality work eg (Onboarding, offboarding of resources etc)

Configured / managed SCOM 2007 R2 and SCSM 2010, Managed Virtual machine through SCVMM 2012, Worked on Ticket management, Worked on Patch Management Through SCCM 2012, Managed quality work eg (Onboarding, offboarding of resources etc)

It was a call center Server and desktop support for our client MTNL, I have managed three site throgh remote support,Roster management of resource, Ticket management, patching and maintaining up time for the application servers, also rewarded with certificate by MTNL SDE for my performance.