Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs.Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.Coordinate and monitor troubleshooting to isolate and diagnose… Show more Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs.Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning. Recommend course of action and implement as approved. Show less

SUMMARY:Established track record with 3 years of experience in helping organizations to efficiently use their networks; ensuring that the design of an organization's computer site allows all of the components, including computers, the network, and software, to fit together and work properly. Also monitor and adjust the performance of existing networks and continually survey the current computer site to determine future network needs; as well as troubleshoot problems reported by users… Show more SUMMARY:Established track record with 3 years of experience in helping organizations to efficiently use their networks; ensuring that the design of an organization's computer site allows all of the components, including computers, the network, and software, to fit together and work properly. Also monitor and adjust the performance of existing networks and continually survey the current computer site to determine future network needs; as well as troubleshoot problems reported by users and by automated network monitoring systems and make recommendations for enhancements in the implementation of future servers and networks.Sound familiarity with Windows2000 and WindowsXP at the user level, including user and application installation Show less

SUMMARY:Established track record with 3 years of experience in helping organizations to efficiently use their networks; ensuring that the design of an organization's computer site allows all of the components, including computers, the network, and software, to fit together and work properly. Also monitor and adjust the performance of existing networks and continually survey the current computer site to determine future network needs; as well as troubleshoot problems reported by users… Show more SUMMARY:Established track record with 3 years of experience in helping organizations to efficiently use their networks; ensuring that the design of an organization's computer site allows all of the components, including computers, the network, and software, to fit together and work properly. Also monitor and adjust the performance of existing networks and continually survey the current computer site to determine future network needs; as well as troubleshoot problems reported by users and by automated network monitoring systems and make recommendations for enhancements in the implementation of future servers and networks.Sound familiarity with Windows2000 and WindowsXP at the user level, including user and application installation Show less

I was responsible to handle client end with all desktop problems

Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs.Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.Coordinate and monitor troubleshooting to isolate and diagnose… Show more Analyze, log, track and complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs.Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action.Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning. Recommend course of action and implement as approved.Coordinate testing, upgrade and configuration of system files and services. Ensure changes are in accordance with appropriate operating procedures.Utilize standard corporate tools to record changes, service requests, and problem activities for tracking purposes.Intech computers; Assisted in the operation of Intech Computers computing environment.Assisted in hardware installation and maintenance of workstations, servers, networking equipment, and other supporting hardware.Performed user account creation, deletion, and configuration.Supported cross-platform software on non-UNIX client platforms, including some Windows support under the direction of other systems administration staff.Supervised backup and disaster recovery operations.Performed occasional off-hours and remote support. Show less