My expertise in network technologies flourishes at Mobile Communication India Private Limited, where my role encompasses ensuring seamless network operations and robust security measures. With a Bachelor of Engineering in Electronics and Communications from Guru Nanak Dev University, my foundational knowledge is continuously enriched by hands-on experience in wireless networking and IP networking.My recent projects involve troubleshooting complex networking equipment and providing critical technical support for various wireless communication networks, including those used by high-profile security agencies. The application of AWS cloud principles and a collaborative approach to problem-solving reflect my commitment to maintaining cutting-edge competencies and contributing to the success of cross-functional teams.
Mobile Communication India Private Limited
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Technical Service EngineerMobile Communication India Private LimitedNoida, Up, In
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Technical Service EngineerMobile Communication India Private Limited. Sep 2015 - PresentJammu & Kashmir, India• Providing Technical Support to ensure Smooth Operation of network Systems & resolving any issues that may arise promptly.• Implementing security measures & protocols to safeguard network systems & data from potential threats.• Responsible for troubleshooting of networking equipment across multiple sites.• Provide testing of GIS Application software developed by R&D team.• Collaborating with Cross-Functional teams to assess network requirements & propose solutions that meet business needs.• Provide technical support to various wireless communication network of different VIP Security agencies Like (Indian Army), (Jammu & Kashmir Police), (Border Security Force) Supporting pre sales team for demonstration of new technology/Products to customers and also delivering trainings and presentation on System Designs/End user Training.• Conducting regular network performance monitoring & optimization to ensure optimal efficiency & reliability.• Install & Commission microwave indoor and outdoor units.• Installation & Commissioning of Digital Mobile Radios (XiRP8668i, XiRM8668i) & (SLR-5300) Repeater Station.• Boosted service quality by continually updating technical knowledge and staying current with industry trends.• Delivered outstanding after-sales support, maintaining open lines of communication with clients to address concerns or inquiries promptly.• Conducted detailed failure analysis reports for critical incidents, contributing towards continuous improvement initiatives within organization.• Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.• Developed and maintained broad knowledge of applications and industry activity to stay aware of trends, issues and competitions.
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Internship TraineeBsnl Ltd Feb 2015 - Jul 2015Amritsar, Punjab, IndiaI have Successfully Completed my Industrial Training in Bharat Sanchar Nigam Limited (office of Sr. General Manager Telecom) In this Training i have gained lot of Technical Skills from Industry Expert Worked on live Projects Handled OFC ( Optical Fibre Cable) & Mobile Switching Office (MSO), BTS, Repeater Stations. WiFi, VPN, VSAT, ISDN, EPABX, SDWAN.
Rahul Rai Education Details
Frequently Asked Questions about Rahul Rai
What company does Rahul Rai work for?
Rahul Rai works for Mobile Communication India Private Limited
What is Rahul Rai's role at the current company?
Rahul Rai's current role is Technical Service Engineer.
What schools did Rahul Rai attend?
Rahul Rai attended Guru Nanak Dev University, Amritsar.
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