Have done OCM assignments for Government as well as Non-Government multinational organizations in the field of SAP ERP implementation, Azure Cloud migration, IT operations transition, Digital transformation, etc. Developed a holistic program management approach for key dimensions of Change – People, Culture, Process, and Technology.Assessed the capability & capacity of the organization and developed strategy for human transitionCreated Risk mitigation strategies and plans to minimize employee resistance and maximize employee engagement.Conducted Stakeholder Analysis to understand perception levels and apprehensions among impacted stakeholders.Created Communication strategy based on target group and phase of change.Facilitated crafting of compelling ‘Why’ and project branding to inspire action for vision attainment Conducted CRA across various dimensions to identify levers as well as to identify CSF for a successful transformation Ensured early adoption, high usage and ROIAssisted creation of integrated Program Governance Structure to provide strategic steering as well as to ensure required delegation, monitoring and control of program.Liaise with Sponsors & Change leaders to ensure leadership intervention and commitment. Highlighted usability issues from end-user perspective, and ensured their adequate representation in program’s lifecycle. Performed TNA, reviewed the course curriculum and content to ensure it meets with the identified training needs.Defined roadmap for IT integration based on Employee readiness to commit to change + processes + interfaces with IT system.

Adoption of radical changes in business processes & implementation of ERP, RPA and other systems(Technological Changes)Institutionalization of Business Excellence Frameworks, Total Quality Management, Integrated Management System and Safety Culture Transformation (Non-Technological Changes)

Rigorous management learning received from Adani Institute in Infrastructure Sector (Power, Ports, Real Estate Management, Carbon Credit Markets, Public Private Partnership, Contract Management, Infrastructure Policy and Regulation, Supply Chain Management, Urban Infrastructure, Management Information Systems, etc)

SAP Technical Consultant - Worked for multinational clients in various modules