- Lead, direct, and oversee all aspects of e-waste management value chain.- Responsible for efficient e-waste management and operations, covering handling, transportation, collection, processing, recycling, disposal and control.- Liaison with various internal and external customers for the business development.- Evaluated diverse organizational systems to identify workflow communication and resource utilization.- Monitor and analyze current market conditions for clients to… Show more - Lead, direct, and oversee all aspects of e-waste management value chain.- Responsible for efficient e-waste management and operations, covering handling, transportation, collection, processing, recycling, disposal and control.- Liaison with various internal and external customers for the business development.- Evaluated diverse organizational systems to identify workflow communication and resource utilization.- Monitor and analyze current market conditions for clients to understand the latest market trends and innovations driving expedient adaptability to market changes and sustain competitive advantage.- Constantly follow & keeping a tab on the current & emerging market trends developing with in the industry. Show less

- Responsible for the setup of the refurbished mobile business as a business revenue model.- Responsible for procurement of Mobile Phones, Tablets & Laptops inventories – DOA, Excess, Refurbished & surplus directly from OEM’s, E-tailers & other market players.- Responsible for Buying & liquidation for the refurbished inventory through designated channel.- Played a vital role in setting up of the E-Waste Plant of Re-chakra Waste Management LLP (a subsidiary co, of Intex)

- Responsible for complete product life cycle of Mobile & Tablets; starting from AVT, sourcing, logistics, inventorisation, IQC, spares purchase, repair & refurbishment, Final QC, warranty, repack & selling.- Responsible for procurement of Mobile Phones & Tablets inventories directly from OEM’s.- Responsible for procurement of DOA inventory, excess inventory & refurbished inventory from various sources.- Responsible for the procurement of complex material like BTS, cables & antennas… Show more - Responsible for complete product life cycle of Mobile & Tablets; starting from AVT, sourcing, logistics, inventorisation, IQC, spares purchase, repair & refurbishment, Final QC, warranty, repack & selling.- Responsible for procurement of Mobile Phones & Tablets inventories directly from OEM’s.- Responsible for procurement of DOA inventory, excess inventory & refurbished inventory from various sources.- Responsible for the procurement of complex material like BTS, cables & antennas etc.- Responsible for the procurement of the E-Waste at PAN- India level from the companies with the sales workforce- Responsible for the overall responsibility of complete day-to-day operations from front-end to back end operations with the implementation of SOP’s in TRC (Technical Repair Centre).- Responsible for Online & Offline Sales through Dealers Network & to the end users through retail sales.- Responsible for Dealer Management.- Responsible for Purchase of Spare parts through Vendors & OEM’s. Show less

- Responsible for achieving Business plans - Top-line & Bottom-line revenue.- Responsible from scratch to the start-up operations of the company.- Responsible for the front-end & back end operations.- Responsible for market segmentation through various marketing channels – offline / online marketing.- Responsible for Vendor-supplier tie-ups for Home Furnishing Brands.- Responsible for Courier-Supply chain tie-ups.- Responsible for the delivery of consignment at… Show more - Responsible for achieving Business plans - Top-line & Bottom-line revenue.- Responsible from scratch to the start-up operations of the company.- Responsible for the front-end & back end operations.- Responsible for market segmentation through various marketing channels – offline / online marketing.- Responsible for Vendor-supplier tie-ups for Home Furnishing Brands.- Responsible for Courier-Supply chain tie-ups.- Responsible for the delivery of consignment at customer’s doorstep. Show less

- Responsible for the Business Development & revenue generation for the seminars & programs organized for Mr. Shiv Khera.- Responsible for the Singapore program campaign through Social Media & other channel network.- Responsible for the program campaigns offline as well as online through Social Media partner & PR Agency.- Responsible for the re-launch of Mr. Shiv Khera in Singapore among Asian & Singaporean community.

- Responsible for achieving Business plans - Top-line & Bottom-line targets.- Responsible for the increase in sales on month-on-month & quarter-on-quarter basis. - Responsible for the sales & retail stores operations for all the stores.- Responsible for the P&L of all the stores.- Responsible for the stock management & replenish management for all the locations / stores.- Responsible for the site selection, shortlisting, acquisition, creation & operational of the exclusive… Show more - Responsible for achieving Business plans - Top-line & Bottom-line targets.- Responsible for the increase in sales on month-on-month & quarter-on-quarter basis. - Responsible for the sales & retail stores operations for all the stores.- Responsible for the P&L of all the stores.- Responsible for the stock management & replenish management for all the locations / stores.- Responsible for the site selection, shortlisting, acquisition, creation & operational of the exclusive stores.- Responsible for the liaising & completion of all agreements with the Mall Management, Landlords & concerned authorities. - Responsible for the day-to-day operations pertaining to manpower, hiring, handling & management of the manpower salaries- Responsible for the strategy & creation of marketing schemes for the new customer acquisition at stores & other locations. Show less

- Responsible for the shipping, processing, packing, invoicing, dispatch, tracking, follow-ups & updation of the transactions through ERP.- Responsible for the B2C & B2B types of back-end operational transactions.- Responsible for the P&L of the Logistics Department as a whole – Shipping function, Courier function, Follow up function & Hub Movement Function.- Responsible for the timely delivery of all the International & Domestic Shipments.- Responsible for the Courier… Show more - Responsible for the shipping, processing, packing, invoicing, dispatch, tracking, follow-ups & updation of the transactions through ERP.- Responsible for the B2C & B2B types of back-end operational transactions.- Responsible for the P&L of the Logistics Department as a whole – Shipping function, Courier function, Follow up function & Hub Movement Function.- Responsible for the timely delivery of all the International & Domestic Shipments.- Responsible for the Courier dispatches through Delhi (final dispatch) & at PAN India level (Hub-movements & Vendor movements) through different courier partners. - Responsible for the liaisoning with all the courier partners on day to day basis for tracking, follow up, closures & raising of the Debit notes for service failure cases – Streamlined the Courier Agency Debit Note process.- Automation of the Courier & Shipping functions for the reduction in redundancies, data duplication & reduction of manual errors.- Responsible for the maintaining of SLA’s / TAT’s with the courier companies as per the agreed TOT’s.- Responsible for the reduction in Export & Import cost by continuous liaisoning with the courier partners. - Responsible for the mail room solutions by outsourcing the insignificant activities to the 3rd party. Show less

- Responsible for the Profitability of the store / zone level. - Responsible for Sales & Operations of the stores with a team of Cluster Managers, Store Managers and store staff at the store level.- Responsible for the strategic planning for the incremental sales & footfalls by undertaking marketing activities.- Responsible for identifying & reduction of the losses & plugging of those gaps at the store & zone level.- Responsible for the reduction & optimization of utility… Show more - Responsible for the Profitability of the store / zone level. - Responsible for Sales & Operations of the stores with a team of Cluster Managers, Store Managers and store staff at the store level.- Responsible for the strategic planning for the incremental sales & footfalls by undertaking marketing activities.- Responsible for identifying & reduction of the losses & plugging of those gaps at the store & zone level.- Responsible for the reduction & optimization of utility consumptions at the store level. Achievements- Turnaround 50% of the negative stores into positives stores (profitable stores) within first 6 months of Operations of Punjab- Haryana & Delhi NCR.- Carried out the plan of path to profitability at the stores in the zones by keeping the check at cost & working at the reverse dynamics to reduce the losses at the store level by reducing damage & expiry merchandise & variable cost. Show less

- Responsible for achieving Business plans & Top-line & Bottom-line targets.- Responsible for the Profit & Loss of the Territory & at store level.- To ensure the smooth & massive launch of the new store to illustrate the presence of the More stores in the area & in the catchment.- Responsible for Sales and Operations of East Delhi & NCR stores with a team of Cluster Managers, Store Managers and store staff at the store level. - Forecasting periodic Sales Targets & driving sales… Show more - Responsible for achieving Business plans & Top-line & Bottom-line targets.- Responsible for the Profit & Loss of the Territory & at store level.- To ensure the smooth & massive launch of the new store to illustrate the presence of the More stores in the area & in the catchment.- Responsible for Sales and Operations of East Delhi & NCR stores with a team of Cluster Managers, Store Managers and store staff at the store level. - Forecasting periodic Sales Targets & driving sales initiatives to achieve business goals- Responsible for the increase in scan margins & commercial income by coordinating closely with Buying & Merchandise & marketing function.Achievements - To ensure control of shrinkage, implemented various checks & measures to have a cycle count of high value products through perpetual counting which brought down the shrinkage to a minimal level within no time frame.- Implementation of standard operating processes in entire Region ensured all the processes were followed meticulously.- Implemented & formulated various strategic decisions for the stores to have an increase in the Top-line as a part of the Strategy team.- Effectively tapped the competition’s strategy & activities for the benefit of the customer’s acquisition. Show less

Officer / Executive, CSD from May 1997 to Apr 2001- Responsible for the handling of the Customer Service Delivery functions on day-to-day basis.- Responsible for operations related to acquisitions related to back–end & front-end in Prepaid and Postpaid Segment.- Responsible for providing support to the Front end Team in the way to strengthen their tasks with a team of 10 officers.- Responsible for handling the team for carrying out the activities related to customer care… Show more Officer / Executive, CSD from May 1997 to Apr 2001- Responsible for the handling of the Customer Service Delivery functions on day-to-day basis.- Responsible for operations related to acquisitions related to back–end & front-end in Prepaid and Postpaid Segment.- Responsible for providing support to the Front end Team in the way to strengthen their tasks with a team of 10 officers.- Responsible for handling the team for carrying out the activities related to customer care functions, acquisitions & retention.- Responsible for the setting up of the Customer Care centres at the Retail Franchisee’s end & all the functions related to postpaid & prepaid at these centres.Relationship Manager – Corporate, SME & Channel function from May 2001 to Apr 2004- Responsible for the Post-paid acquisitions to the corporate through the Corporate Channel Partners/Franchisee & general customers through the Airtel Franchisee outlets.- Responsible for achieving Annual Business plan & Targets & ensuring quality service to Corporate Customers.- Responsible for the service delivery to the corporate customers through Relationship Management.Sales Manager – PCO Channel Sales from May 2004 to Nov. 2007- Responsible for PCO Sales revenue as a Sales Manager, supported by 3 AMs.- Responsible for the prepaid PCO – Annual Operating Plan business through Distributors & Airtel Channel Partners.- Responsible for the managing of their working capital & delivery of targeted returns on investment for the Channel Partner.Business Manager – Corporate Solutions from Dec. 2007 till last- Responsible for Data & Solutions revenue in Corporate Sales vertical & handled the sales of Corporate Solutions – like Blackberry, Data Cards & FCT’s in Corporate & SME Accounts as a Business Manager – Corporate Solutions through Corporate Selling Associates (Corporate Franchisees). Show less

- Responsible for the Sales & Operation of Pagers.- Responsible for joint visit with Dealer/Distributors to potential customers- Cemented robust relationship at Dealer/Distributor Level.