Rahul Sheth Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Coordinated with the fleet management team about requirements and needs from the accounts, technology issues, maintenance, and scheduling.
• Created reports on the daily basis that include communication records, fleet health, and rising issues, reviewed reports submitted by the team members and corrected inaccurate data for process improvement.
• Performed financial analysis for accounts by reconciling payments and adjusting inaccurate invoices to balance month-end statements for different business and corporate accounts.
• Performed fraud investigation, followed up overdue invoices, invalid deductions, payment discrepancies and credit balances and created collection forms for uncollectable debt.
• Evaluated performance measures and financial success metrics, presented quarterly reports showing the progress and identifying opportunities for growth reviewed by vendors and executives to implement strategic plans.
• Utilized MS office to create job aid template to improve workflow while adhering to company polices and regulations, inspected and maintained all areas of responsibility to ensure compliance with company goals.

Mississauga, Ontario, Canada

• Followed up with various accounts, in-house teams and departments to resolve outstanding and payment authorizations to avoid invoice discrepancy.
• Optimized tactically the fleet operations by scheduling and forecasting a fleet of over 250 vehicles, minimizing variable expenses of the branch with an impact on the branch’s growth revenue by 23.5%.
• Achieved a high Service Quality Index rating two years in a row 2018-2019 by building long lasting relationship with accounts and vendors, identifying customer problems acutely, and providing them with various solutions.
• Handled employee development for a team of 5 and used iterative model to maintain team workload, which helped in client retention and recapture revenue opportunities.
• Awarded as Top Performing Employee consecutively in September and October 2019.

Mississauga, Ontario, Canada

• Supported in inventory management, resources allocation and customer relationship development.
• Trained diligently in different operational teams to improve business knowledge.
• Reviewed financial reports and performance data, generated sales and labor reports as a part of daily operations.
• Worked closely with senior management to create and deploy stakeholder presentations.

Toronto, Ontario, Canada

• Consistently triggered revenue growth, generating 20% sales gains for 2 consecutive years.
• Lead a team of 10 individuals to improve process efficiency by 70% by standardizing end to end workflow.
• Built a team of 5 individuals to improve customer service by communication, conflict mediation and negotiations.
• Assisted with managing the store budget by controlling vendor expenses, maintaining inventory.
• Ran all daily operations by keeping store manager and other supervisors in loop, provided support in team training.
• Used projection tools to forecast usage of fresh produce and other goods for calculating daily cost against daily revenue.

Heart Lake, Brampton, Ontario

• Invested time in data mining to research new clients and arrange phone appointments with key individuals to acquire business needs.
• Conducted secondary research on what our competitors are doing differently for comparative analysis, to report finding and create actionable plans.
• Crafted daily social media posts and illustrations for greater brand awareness.

Bootcamp Certificate, User Experience And Interaction Designer.

Pgdm, Business, Management, Marketing, And Related Support Services, 2.3 Gpa

Activities and Societies: Marketing team and PR manager - Student body elections.

Diploma In Advertising And Media Marketing, Advertising, A

Worked closely with people from the Advertising industry professionals and learned indept about Media and advertising.

Bachelor Of Commerce (Bcom), Major In Accounting, 2.7 Gpa

Activities and Societies: Events coordinator - University annual festival event.