Rahul Shinde Email & Phone Number

Pune, Maharashtra, India

Experience in IT Support/ technical help desk/ IT Infrastructure management, VPN, DNS , AD server, DHCP. Laptop,Desktop,Printer Hardware and software support, Network issues5 years of experience as Sr.System Engineer, CCNA certification ROUTER &SWITCHING. Troubleshoot all system and networking problems .Extend high-end technical support on various Servers and ensuring high customer satisfaction levels through prompt redressal of their problem. Also All type of support for Desktop ,laptop, Printer &Network related issue,

Pune, Maharashtra, India

3.5 years of experience as System Engineer, CCNA certification ROUTER &SWITCHING. Troubleshoot all system and networking problems .Extend high-end technical support on various Servers and ensuring high customer satisfaction levels through prompt redressed of their problem. Also All type of support for Desktop ,laptop, Printer &Network related issue

Pune, Maharashtra, India

Installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. Maintain overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe. Design, installation, and connectivity of computer and network systems to ensure the stable operation of the organization’s IT assets. Installation of OS and application software under multi-platform environments, deployment of servers and distributed file systems, network, etc. Handling various issues & scheduled activities for new configuration/testing in server Provided technical support for applications and data to users. Troubleshooting of LAN connectivity & hardware issues Provided technical support for applications and data to users. Troubleshooting of LAN connectivity & hardware issues. Ensuring the end-to-end connectivity Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software Configuration and troubleshooting of Lotus notes and MS Outlook client side issues Provide support to users using Manage Engine version tool for incident monitoring and closing the tickets Configuration and troubleshooting of Wi-Fi & VPN connectivity Provide support using remote desktop tools (VNC) to resolve network connectivity, VPN Client connection issues, and Data card installation connection issues. Monitoring network performance to determine whether adjustments need to be made Communicating technical information to IT staff members. Resolving network related issues in a timely manner. Handling Symantec Backup Exec 12 & 15

Pune Division, Maharashtra, India

Master Of Science - Ms, Electronics Communication Science

M Sc Electronics, Electronic Communication Science, A+

M.Sc Electronics, Computer Systems Networking And Telecommunications

B.Sc, Electrical, Electronics And Communications Engineering, A