Rahul Singhai

Rahul Singhai Email and Phone Number

Principal Solution Manager (Pre-Sales), Professional Services at Aspect Software @ Aspect Software
westford, massachusetts, united states
Rahul Singhai's Location
Bengaluru, Karnataka, India, India
About Rahul Singhai

- Presales/Solutioning with 9 + years of extensive experience in Bid Management, Tendering, Documentation, across Telecom (best-of-breed contact centre like Aspect, Avaya, Genesys and Ameyo Voice (Drishti) products), Education, Banking, Services, Emerging Technologies Domains - Currently associated with Aspect Technology Center India Private limited as Pre-Sales Manager for contact centre solutions- Expertise in concepts of end-to-end project planning and implementation from scope management, to activity sequencing, risk analysis to quality management in adherence to quality guidelines and norms- Vast & varied experience in, Solutioning, Delivery, Change Request Management and Customer Expectation Management- Trusted Customer Experience Advisor with expertise in realizing Customer's Business Vision- Deft in understanding business needs and expertise in identifying initiatives of clients to meet their strategic goals

Rahul Singhai's Current Company Details
Aspect Software

Aspect Software

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Principal Solution Manager (Pre-Sales), Professional Services at Aspect Software
westford, massachusetts, united states
Website:
aspect.com
Employees:
1601
Rahul Singhai Work Experience Details
  • Aspect Software
    Regional Principal Manager
    Aspect Software May 2018 - Present
    Bangalore Urban, Karnataka, India
    • Regional Manager for APAC – Aspect Professional Services responsible for drafting Statement of Work, Budgetary Quotes (Tight and High level quotes) for complete product portfolio including (but not limited to) - Aspect Workforce Management, Aspect Performance Management, Aspect Quality Management, Aspect Via WFM, Aspect UIP. The application packages including On-Premise, Hosted as well as Cloud based servers• Presenting opportunity summary, preparing pursuit plan and execution, engaging… Show more • Regional Manager for APAC – Aspect Professional Services responsible for drafting Statement of Work, Budgetary Quotes (Tight and High level quotes) for complete product portfolio including (but not limited to) - Aspect Workforce Management, Aspect Performance Management, Aspect Quality Management, Aspect Via WFM, Aspect UIP. The application packages including On-Premise, Hosted as well as Cloud based servers• Presenting opportunity summary, preparing pursuit plan and execution, engaging pursuit teams for large, complex & multidiscipline deals through advanced CRM tools like Salesforce.• Defining overall pre-Sales strategies engaging cross-discipline teams, delivery leads, domain & technology experts • Identifying Customer specific pain points• Gathering Case Studies & mobilizing Customer References • Proposing multiple Pricing Options to prospective Customers (Ex: Fixed Price, Time and Material, Unit of Work/Subscription based pricing, • Proposing multiple Operational Levers such as ‘Staff Augmentation’, ‘Managed Services’, ‘Shared Services’, ‘Global Delivery Model’ etc. to suit Customer business philosophy Show less
  • Aegis Global
    It Solution Manager
    Aegis Global Mar 2017 - May 2018
    Bangalore Urban, Karnataka, India
    • Interacting with customers to understand their key requirements and creating Detailed Business Case scenarios. • Drive the bid and own the technical solution proposal by ensuring 100% compliance to the technical and business needs of customers• Handling RFP / EOI / Tender, for contact centre estimating the eligibility criteria and collecting relevant documents to get a response from Domestic & International Divisions• Support the Sales Team with customer/prospect meetings and… Show more • Interacting with customers to understand their key requirements and creating Detailed Business Case scenarios. • Drive the bid and own the technical solution proposal by ensuring 100% compliance to the technical and business needs of customers• Handling RFP / EOI / Tender, for contact centre estimating the eligibility criteria and collecting relevant documents to get a response from Domestic & International Divisions• Support the Sales Team with customer/prospect meetings and demonstrate product as per business requirements • Working in close coordination with the stakeholders & customers in order to validate the technical requirements• Collaborate with SMEs / Technology Partners to build new propositions / service offerings and competencies for bringing in the best solutions.• Preparing first draft of BOQs (Bill of Material/Quantity) for proposal as per client requirements• Maintaining the RFP, EOI and Tender related details • Mapping informative technical capabilities and business benefits of solutions• Prepared the architect technology solution documents & delivered presentations by understanding requirements. Show less
  • Ameyo
    It Pre-Sales Solution Consultant
    Ameyo Jun 2015 - Mar 2017
    Bengaluru Area, India
    • Define and implement a structured way of handling opportunities – first client meeting / solution pitch / Responding to RFPs/RFQs/RFIs with Strategic Approach towards contact centre technical solution and adding value to the whole sales and marketing process by proposal responses• Work with sales team to identify pipeline and plan activities on a weekly basis• Take lead / participate in opportunity assessment, qualification, developing response strategy, proposal development, review… Show more • Define and implement a structured way of handling opportunities – first client meeting / solution pitch / Responding to RFPs/RFQs/RFIs with Strategic Approach towards contact centre technical solution and adding value to the whole sales and marketing process by proposal responses• Work with sales team to identify pipeline and plan activities on a weekly basis• Take lead / participate in opportunity assessment, qualification, developing response strategy, proposal development, review and feedback process, competitive positioning, pricing / commercial decisions• Work closely with the delivery heads in identifying the right team, getting the pre-sales and delivery teams to develop the solution, estimates, schedules, technical responses etc. to complete the proposal• Work closely with support functions (like IT / Quality / marketing etc.) for creating a compelling solution / proposal• Engagement with all types of clientele, Govt, Enterprises, BPOs, Consultancies etc• Provided Solutions Consultancy to existing and prospective clients• Deliver high quality technical expertise in presales process like requirement gathering, solution presentation, solution architecting, proposal and bill of material preparation with competition analysis to help close sales opportunities with the client• Preparing comparison sheets quoting the competitor products with respect to product features which is called as Win against Competition Show less
  • Serco
    It Pre-Sales Engineer
    Serco Apr 2012 - May 2015
    Mumbai Area, India
    Responsibilities:• Assessing the RFP / EOI / Tender, estimating the eligibility criteria and collecting relevant documents to get a response from Domestic & International Divisions• Drive the bid and own the technical solution proposal by ensuring 100% compliance to the technical and business needs of customers• Formulating pre-bid queries and getting the clarification of same from client / customer• Working in close coordination with the stakeholders & customers in order to… Show more Responsibilities:• Assessing the RFP / EOI / Tender, estimating the eligibility criteria and collecting relevant documents to get a response from Domestic & International Divisions• Drive the bid and own the technical solution proposal by ensuring 100% compliance to the technical and business needs of customers• Formulating pre-bid queries and getting the clarification of same from client / customer• Working in close coordination with the stakeholders & customers in order to validate the technical requirements• Collaborate with SMEs / Technology Partners to build new propositions / service offerings and competencies for bringing in the best solutions.• Prepared the architect technology solution documents & delivered presentations by understanding requirements.• Answering technical compliance section in the RFP through timely coordination with different SMEs ( Server, Network and Software)• Preparing first draft of BOQs (Bill of Material/Quantity) for proposal as per client requirements• Explore and understand new technologies and recommend them• Ensure timely delivery of technical solutions/ commercials/ Presentations / in line with the business requirements.• Maintaining the RFP, EOI and Tender related details • Mapping informative technical capabilities and business benefits of solutions\• Proficient in:MS Office (Word, Excel, PowerPoint), Microsoft Visio and Outlook Show less

Rahul Singhai Education Details

Frequently Asked Questions about Rahul Singhai

What company does Rahul Singhai work for?

Rahul Singhai works for Aspect Software

What is Rahul Singhai's role at the current company?

Rahul Singhai's current role is Principal Solution Manager (Pre-Sales), Professional Services at Aspect Software.

What schools did Rahul Singhai attend?

Rahul Singhai attended Shri Ramdeobaba Kamla Nehru Engineering College, Katol Road.

Who are Rahul Singhai's colleagues?

Rahul Singhai's colleagues are Kathy Allen, Josef Fitzgerald, Lindsey White Nixon, Rich Page, Jonathan Stewart, Nibedita Dhal, Robert Jungkman.

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