Experienced Computer Engineer | Software Technical Support Specialist | Cybersecurity AdvisorWith over 7 years of experience in software technical support, I have developed a strong foundation in troubleshooting, system optimization, and delivering high-quality solutions to clients. As a Computer Engineer, my expertise spans across software support, system performance, and customer satisfaction, with a particular focus on solving complex technical issues and ensuring seamless software operations.Currently, I work at RankSecure, a national value-added distributor of cybersecurity and technology solutions. In this role, I help organizations enhance their cybersecurity posture by providing top-tier support for a range of cutting-edge solutions. Our portfolio includes leading-edge cybersecurity products designed to protect industries from evolving cyber threats.My passion for technology and security drives me to stay ahead of the latest trends and advancements, enabling me to provide businesses with the tools and insights needed to safeguard their digital environments. I am committed to helping clients understand and implement robust cybersecurity measures that ensure the long-term safety and success of their operations.