Rahul Tyagi

Rahul Tyagi Email and Phone Number

Genesys Professional Lead - Contact Center Technology - Voice, Project Management, Service Delivery and Tech Support @ mokSa Technologies
bangalore, karnataka, india
Rahul Tyagi's Location
Ghaziabad, Uttar Pradesh, India, India
Rahul Tyagi's Contact Details

Rahul Tyagi work email

Rahul Tyagi personal email

About Rahul Tyagi

Key Functional Areas:• Trained for Process Capability, Stability and its Optimization referring to CMMI's Maturity Level-5.•

Rahul Tyagi's Current Company Details
mokSa Technologies

Moksa Technologies

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Genesys Professional Lead - Contact Center Technology - Voice, Project Management, Service Delivery and Tech Support
bangalore, karnataka, india
Website:
moksatechnologies.com
Employees:
108
Rahul Tyagi Work Experience Details
  • Moksa Technologies
    Dgm Support
    Moksa Technologies Apr 2023 - Present
    Gurgaon, Haryana
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  • Dish D2H
    Senior Consultant(Genesys)
    Dish D2H 2009 - Present
    Working as Project Manager @ DISH D2h.* Working comity member of ISO & CMMI.*Understands and participate in discussions of program enhancements, upgrades and interfaces to support the ongoing requirements of the business *Communicate with customers, vendors and internal teams *Assist in the creation of technical proposals, analysis, and design
  • Moksatechnologies
    Manager Support
    Moksatechnologies 2009 - Apr 2019
    G Noida
    1.Deployment of GVP8.x and integration with Framework.2.Troubleshooting and Analysis of T-Server, URS, GVP and other framwork components.3.Maintenance for GIM.4.All kind of Production roll-out related to Genesys.5.L2 Support for escalated issues.6.Operation handling.7.Client handing.
  • Ismart Panache
    Consultant
    Ismart Panache Mar 2008 - Sep 2009
    Mumbai Area, India
    Genesys Framework 7.x/8.xDevelopment of new Routing Strategies and enhancements in the Prepare production strategies as per business needs.Developing reports from CCA 7.xDeployment of GVP7.x and integration with Framework.Troubleshooting and Analysis of T-Server, URS, GVP and other framwork components

Rahul Tyagi Skills

Genesys Integration Cti Routing Ivr Telecommunications Contact Centers Call Center Call Centers Troubleshooting Solution Architecture Inbound Sip Pre Sales Avaya Service Delivery Customer Relations Windows Solution Design Vendor Management Requirements Analysis Team Management Acd Microsoft Sql Server Avaya Technologies It Service Management Outbound Sql Server Mysql Databases Analysis Etl Hardware Speech Documentation Program Management Sql Management Consulting Change Management Testing Linux Contact Centre It Operations

Rahul Tyagi Education Details

Frequently Asked Questions about Rahul Tyagi

What company does Rahul Tyagi work for?

Rahul Tyagi works for Moksa Technologies

What is Rahul Tyagi's role at the current company?

Rahul Tyagi's current role is Genesys Professional Lead - Contact Center Technology - Voice, Project Management, Service Delivery and Tech Support.

What is Rahul Tyagi's email address?

Rahul Tyagi's email address is ra****@****ail.com

What schools did Rahul Tyagi attend?

Rahul Tyagi attended Punjab Technical University, Chaudhary Charan Singh University.

What skills is Rahul Tyagi known for?

Rahul Tyagi has skills like Genesys, Integration, Cti, Routing, Ivr, Telecommunications, Contact Centers, Call Center, Call Centers, Troubleshooting, Solution Architecture, Inbound.

Who are Rahul Tyagi's colleagues?

Rahul Tyagi's colleagues are Vinutha Bhargava, Muhammed Farukh Siddiqui, Sandesh Mogaveer, Jayendra Yadav, Rahul Tyagi, Amit Mittal, Vishal Waghela.

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