•Operations Handling as an assistant, Work with managers to Lead a team. Develop processes by managing workflow and timely delivery in order to achieve required targets.•Tracking client revenue, team performance and data analysis. Utilizing business analytics & data analytics tools/techniques to drive data-driven decisions and improve operational efficiency. Creating Dashboards, team production reports & quality reports, client revenue reports. Use Excel for data collection, data cleaning, data visualization & data mining. Turning complex data into actionable insights. Analyzing data to identify patterns, trends, insights, and solutions.•Handling client communications via Email & On call interactions with US Staff. Running weekly A/R aging reports, assignments, quality analysis & audits. Addressing patient billing queries promptly and effectively, ensuring clear communication and resolution.

Comprehensive knowledge of insurance guidelines, health insurance portability including HMO/PPO, Medicare, and state Medicaid programs. Work on various aspects of the medical billing process, including intakes, eligibility benefits verification, prior/post authorization, medical document review, medical claims, claim submission, insurance denials, AR calling, patient and doctor calling, posting medical charges, payments, and journal entries to patient accounts with a high degree of accuracy and timeliness. Preparing, reviewing, and transmitting claims using billing software for both electronic and paper claim processes. Following up rigorously on unpaid claims and adeptly managing denials while strictly adhering to HIPPA compliance. Managing reconsiderations, appeals, redetermination, and reopening of claims. Proficient in maintaining compliance with HIPAA regulations while handling protected health information.•Revenue Cycle Management (RCM) /Medical Billing for US Healthcare Domain over various Practice Management System (PMS): Brightree, Nikko Health, EPIC, Acuserve , Change healthcare. •Interaction with Multiple Insurance Payers: BCBS, AETNA, HUMANA, MERIDIAN, IHFS, CIGNA, United Healthcare, Medicare, Medicaid, Other Commercial Insurances and many more in all US States.

Technical Support SpecialistInteract with US Customers to resolve there Computer related Software/Technical queries.Troubleshooting, Installations, include configuring computer systems, diagnosing software problems, software diagnostic and monitoring tools, fault logs, outsourcing, support systems that are used in IT.Providing assistance by phone or email, troubleshooting network problems, and testing new technologies.

US Domain Profile Sourcing & Analysis. Use sourcing tools to find candidates : job portals and networks.Develop, create, and post technical job descriptions over different job portals. People Interaction.Interviewing, scheduling, and negotiating salaries as well as coordinate hire dates for candidates. Send personalized recruiting emails with passive candidates. Keep up with trends : Stay current with new technological trends and products Research, establish and implement sourcing plans including utilization of all social media outlets and boolean strings. Work with hiring managers and recruiting leads to create a plan for recruiting.Practice Platforms : Ceipal, LinkedIn Recruiter, Boolean Builder

Utility Management, Preventive Maintenance, Vendor Management.Include BTS Maintenance, Tower Maintenance, Configuration andmaintenance of numerous telecom systems.Support Utility Management and work with various Vendors in order tokeep things working in all conditions.

Customer handling on call.Provide customer support and ensure customer satisfaction, resolve there queries. Include analyzing customer inquiries, interact with customers by phone, email, live chat. Customer Care staff and solving complaints.