Analytics and Consulting  Acting as a liaison between client and internal teams to ensure SLA adherence for an APO engagement Responsible for Excel, SQL, SAS & Tableau based reports aimed at Market segmentation, Growth Margin forecasting, Call Planning & HCP alignment, Portfolio Optimization Test Control Analysis for Big Pharma Company Generating valuable insights regarding competitor landscaping and acquisitions for clients through research Promotion response modelling, digital media marketing analytics (Google Analytics , Facebook and Twitter Data Analytics) , marketing mix modelling and sales force sizing Project Management  Increased the team efficiency and utilization to further increase the profit margin of projects to 35% from 18% Heading a team of 5 members and accountable for projects worth $300 k annually Responsible for Scoping, Business rules documents TAT (turn-around time), cost and billing of projects Program Management  Planning and designing the American registry project and proactively monitoring its progress, resolving issues and initiating any proactive corrective measures Managed stakeholders and vendors by regularly taking status updates, tracking the requirements, shortening gaps and enhancing communication between the team, reporting the progress of project Extensively used ITIL framework to enhance practices like Change Management, Release Management, Service Level Management, Service Delivery Management, Incident Management etc. within vendor/ZS engagement

Product Development and Management Developed, documented projects like college predictor , mobile site for ecommerce site shiksha.com Created BRDs and user stories for features and requirements to be released in an Agile sprint process Worked on wireframe designs and guided user experience design planning and delivery with UX team Identified areas improvement through data, customer feedback or research – prioritize it, and transform it into clearly defined product requirement  Played role of Scrum Master to facilitate the development process in agile development methodologyAnalytics Collaborated with product managers to Analyse data gathered from users using Google Analytics

Product Development Led a team responsible for developing forum like discussions, notices, complaints for commonfloor.com Estimated and analysed the complete project timeline and dependencies using Agile Methodology Resolved critical issues in money manager which helped sales team to increase sales by 15% Invented and resolved glitch in site SEO which helped site rank to move from 4th to 2nd in Google search