IT Associate at Lnjp hospital by Security Solutions Pvt. Ltd. Provide technical assistance and support over incoming queries issues related to computer systems, software, and hardware, given feature & functionality training to users, Maintain daily performance of computer systems, Respond to email messages for users seeking help, Ask questions to determine nature of problem, Walk customer through problem-solving process, Install modify and repair computer hardware and software,

Installing and configuring client computer systems, responding to client IT support requests Meeting with clients to discuss tickets regarding customer network & hardware issues, providing technical support on-site or via remotely, offering solutions that meet the needs of the client, Addressing / Diagnosing user tickets regarding hardware, software, and networking malfunctions, we were Managing their Network & Domain Systems