Delivered exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive shopping experience.Demonstrated in-depth knowledge of M&S products, providing tailored recommendations to enhance customer satisfaction and drive sales.Assisted in stock management, including inventory checks, replenishment, and product rotation, ensuring product availability and freshness.Collaborated with team members to meet store objectives, supported store promotions, and maintained a well-organized, visually appealing product display.

-Managed a client base of 900+ investors; advised them to construct equity portfolios, diversifying investments, and monitoring performance to optimise returns.-Assessed and articulated potential risks associated with diverse equity investments using technical analysis and exit strategies, ultimately ensuring a positive outcome for clients' portfolios through effective risk management and mitigation.-Formulated unique trading strategies and patterns to suit clients' risk profiles and investment capacities, resulting in an exceptional month-over-month return of 17% & earned the title of Advisor of the Month.-Supervised as part of the team leadership for a High Net Worth Individual (HNI) project, by recommending stocks and identifying promising investment opportunities which influenced a remarkable growth of 2x in the project's outcomes.-Generated £5000 in revenue through derivative trading for clients in just one week, exceeding the monthly targets tenfold.