Management Assistant
Current- Supported Chief Sales Manager by creating sales lead buckets and strategically placing leads in time boxed follow-up categories, reducing lead conversion time by 40%
- Decreased customer call wait times by 50% at Enterprise Rent-A-Car by creating requests buckets and training teams to prioritize customer calls
- Increased overall sales team efficiency through improved cross-functional alignment between Finance, Client Services, Sales & Operations departments
- Created reports to give upper management an overview of sales generations, customer grievance redressal and efficiency of completing customer requests