Senior Product Associate
CurrentAs a senior product associate with over 7 years of experience in product management and operations, I am skilled in overseeing customer and internal-facing dashboards, developing product roadmaps, and leading cross-functional teams. During my time with the company, I led the successful implementation of a new mobile app that reduced customer laptop open need and improved device control for customers. I also managed the full product lifecycle from idea to sunset and owned the product backlog, sprints, documentation, and testing. Additionally, I created and managed deployed hardware issue logics, regularly analyzing and improving them. Proficient in a range of software and tools, including JIRA, Zoho Desk, Zoho Analytics, Figma, Slack, and Microsoft Office, I have strong communication and leadership skills that enable me to build and maintain high-quality business relationships. Overall, I am passionate about driving innovation and delivering exceptional customer experiences through product management.