Rahul Bhatkoti Email & Phone Number

Thiruvananthapuram, Kerala, India

Lucknow, Uttar Pradesh, India

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Head of Projects for airport setups including AOC, Bilateral Traffic rights, Airline Designation, regulatory approvals with DGCA/foreign authorities, airport slots coordination, engineering support, SLAs, SGHA (Ground Handling), strategizing & exploring new avenues. Collaborative Decision Making (CDM) with stakeholders including Ground Operations, Inflight Department, Revenue Management, Network Planning, Catering & terminal & airside), Security, Customer Service, Engineering, Flight Operations Information Technology being core functional attributes to present job profile.

Mumbai, Maharashtra, India

Responsible for Airport Operations for 26 domestic and 04 international stations with focus on Safety, Reliability and Customer Experience. Process Implementation - develop and evolve SOPs (Standard Operating Procedures) to meet regulatory requirements and company standards. Customer Service Management - enhance quality experience maintain robust system of customer grievances redressal system. Resource rationalization - optimum utilization of resources to ensure economies of scale for the company. Cost effectiveness - service value addition and enhance hassle free customer interface. Audits - to maintain standards as per aviation norms and create accountability towards maintaining service standards and SLAs. SMS (Safety Management System) - ensure all stakeholders actively participate in creating a safe environment. Team building - work proactively towards positioning the right employee at the right post for optimal human resources and ensuring loyalty towards the company.

Dhaka, Bangladesh

• Airport Infrastructure• Resource planning• Operational efficiency• Domestic and International station set-ups• Customer Service Management• Training ( soft-skills and regulatory )• SOPs• Human resource optimum utilization• Airline expansion

New Delhi, Delhi, India

More than two decades of leadership experience in International and Domestic Airport Operations. Responsible for setting up and managing international stations in Muscat, Bangkok, Dubai ,Riyadh, Sharjah, Kathmandu, Colombo, Male, Guangzhou and Kabul. Instrumental in establishing domestic stations at Ahmedabad, Dehradun, Amritsar, Chandigarh, Dharamshala, Jabalpur, Khajuraho and Indore. Presently responsible for 10 international and 18 domestic stations. Key areas of management include, liaisoning with DGCA, DIAL, strategic planning, branding, recruitment, appraisals, coordinating with international and domestic ground handling agencies and revenue generation. Keenly involved in planning and process development for Airport Services.

Ahmedabad, Gujarat, India

Instrumental in setting up the stations at Ahmedabad and Kochi. Liasioned with all government authorities for necessary permits and sanctions. Major areas of responsibility included management, recruitment, branding and coordinating with various agencies for smooth operations of airlines. Experienced in managing stations at key places like Goa and Hyderabad too.

New Delhi, Delhi, India

Started aviation career with Damania Airways during Open Skies policy when private airlines were allowed for the first time to enter aviation field in India.

Management Development Programme, Business Administration And Management, General

Master Of Business Administration - Mba, Aviation/Airway Management And Operations, Pursuing

Executive Development Programme, Project Management

Bachelor Of Science, Physics & Geology

Activities and Societies: Sports

High School / Secondary Diplomas And Certificates, Science

Activities and Societies: Actively participated in team games like football and hockey. Held District record for High Jump. Involved.