Rahul C. Email & Phone Number

Ontario, Canada

Experienced and results-driven hospitality professional currently given a opportunity to be a part of wonderful team. The Hazelton Hotel is the No. 1 hotel in Toronto and secures the position of the 21st best hotel in the world, offering luxurious accommodations and exceptional service.Under the leadership of Gaurav Dutta, the hotel has achieved a coveted Forbes Five-Star rating and secured a prominent position among the world's top luxury hotels. With a focus on delivering unparalleled guest experiences, The Hazelton Hotel offers elegant rooms and suites, multiple dining venues, state-of-the-art meeting facilities, a luxurious spa, and a range of personalized services. Proud to be a part of dedicated team that consistently exceeds guest expectations, resulting in high ratings and reviews on platforms like TripAdvisor.🙂

Ontario, Canada

Nepal

I have the privilege of working at Hotel Yak and Yeti, a prestigious 5-stars heritage palace hotel in the heart of Nepal, Kathmandu. With 245 rooms, 10 meeting halls, and 2 restaurants and a huge garden it's a true gem in the hospitality industry, honored as Asia's best historical, convention, and destination hotel by the esteemed Haute Grandeur Global Awards.In my role as a Executive Assistant to the Hotel General Manager, I am immerse in the dynamic world of hotel management. My responsibilities encompassed a wide spectrum, from crafting insightful reports and overseeing financial matters, including invoices and purchase orders, to HR functions such as drafted employee contracts and managing attendance records.I also play a pivotal role in checking the room quality of hotel rooms and ensuring an exceptional guest experience as well as taken a part to train the Housekeeping employee to increasing the service standard of hotel, actively engaging and replying the feedback on prominent OTAs platform like TripAdvisor, Booking.com, Google, and Agoda with the help of Revinate.Moreover, I actively attend to various high-level meetings, including hotel forecasts, HODs' morning meeting, revenue discussions, and hotel union negotiations.Additionally, I take on a central role in managing administrative work in the Hotel General Manager's office which include writing minutes, sending mail, creating files and folder and handling bank account which provided me with valuable insights into the intricate workings of the hotel industry. My time at Hotel Yak and Yeti is a remarkable journey, filled with learning experiences and professional growth that I deeply appreciate.

Ilam, Mechī, Nepal

I worked under the Skill Development for Sustainable Employment program, which was founded by the European Union and managed by the British Council. In this role, I had the privilege of serving as a Housekeeping Training Manager, where I was responsible for various tasks:1. Conducting periodic inventory of cleaning equipment, cleaning chemicals, linen, and stationery items.2. Designing individualized and group training programs to address specific housekeeping needs.3. Implementing effective and purposeful training methods to enhance skill development.4. Assessing trainees' skills, performance, and productivity to identify areas of improvement.5. Maintaining open and effective communication with team members and management.6. Managing the technologies and technical personnel required for training development, management, and delivery.During my tenure, I successfully facilitated skill development initiatives, fostered process improvement, and managed teams within the dynamic hospitality industry.I am proud to have contributed to the growth and professional development of individuals while upholding the standards set by the European Union and British Council.

Taipa, Macao Sar

Galaxy Macau Hotel is a prestigious destination in Taipa, Macau. With 1,307 luxurious rooms, 33 meeting rooms, and six major restaurants, it offers a remarkable experience. The hotel features a large casino, shopping arcades and most importantly this hotel is the winner of Forbes 5 stars, which makes it so special among other hotel in Macau.During my tenure at Galaxy Macau Hotel, I had the privilege of working as an Admin Supervisor and Guest Service Agent in the housekeeping department. This role allowed me to acquire comprehensive knowledge of housekeeping cleaning standards and deep knowledge of cleaning chemicals and equipment and efficient housekeeping systems such as Optii, HotSOS, iTrack, and Opera PMS. Through this experience, I honed my skills in maintaining impeccable cleanliness standards and ensuring utmost guest satisfaction.Overall, Galaxy Macau Hotel seamlessly combines luxury, entertainment, and exceptional service to provide an unforgettable experience for its guests. It stands as a premier destination in Macau, offering a remarkable blend of comfort, excitement, and unparalleled hospitality.

Sanya, Hainan, China

During my one-year management trainee and internship at Howard Johnson by Wyndham in Sanya Bay, China, I gained practical experience in the front office, housekeeping, and food and beverage departments. The hotel boasts 850 rooms, 23 meeting rooms, and 4 restaurants, offering a comfortable stay, versatile event spaces, and diverse culinary experiences.Working closely with the front office team, I assisted guests with check-in, check-out, and addressed their queries. In the housekeeping department, I learned the importance of attention to detail and maintaining high cleanliness standards. Additionally, my exposure to the food and beverage department allowed me to understand the intricacies of food service and customer satisfaction. Overall, this experience helped me sharpen my skills in a practical way and prepared me for a successful career in the hospitality industry.

Bhm, Hotel, Motel, And Restaurant Management, 3.42 Out Of 4

Activities and Societies: Blood Donation, Welcome Event , Helping Old Age home people, Barmen-ship training , F and B service training.

High School Diploma, Business, Merit

Activities and Societies: Marketing, Economic, Accounting As a former student of The Times Higher Secondary School, I had the privilege.

Middle School Diploma, Environmental Science, 3.40

I went to Kathmandu Xavier's Public School for my primary and secondary education until class 10. The school provided me with a conducive.