Strategic Leadership:• Provide strategic direction and leadership to the IRP function, aligning with Lowe’s overarching business goals and objectives.• Collaborate with the global team in the USA to ensure seamless support and alignment with company strategies.Team Management:• Lead a team of 95 professionals, including 6 managers and 4 team leads, fostering a culture of excellence, collaboration, and continuous improvement.• Oversee all aspects of team performance… Show more Strategic Leadership:• Provide strategic direction and leadership to the IRP function, aligning with Lowe’s overarching business goals and objectives.• Collaborate with the global team in the USA to ensure seamless support and alignment with company strategies.Team Management:• Lead a team of 95 professionals, including 6 managers and 4 team leads, fostering a culture of excellence, collaboration, and continuous improvement.• Oversee all aspects of team performance, including coaching, development, and performance management.Process Optimization:• Develop and implement comprehensive strategies for demand forecasting, inventory management, and replenishment processes to optimize efficiency and service levels.• Drive continuous improvement initiatives to streamline processes and enhance operational effectiveness.Cross-Functional Collaboration:• Collaborate closely with cross-functional teams to align IRP strategies with overall business objectives, ensuring a cohesive approach to inventory management and replenishment.Talent Management:• Champion talent management initiatives to attract, develop, and retain top talent within the IRP function, fostering a high-performing and engaged team.Innovation and Problem-Solving:• Spearhead the development of innovative solutions to address complex business challenges and drive growth within the IRP function.Stakeholder Management:• Manage relationships with stakeholders at various levels, ensuring effective communication and alignment of objectives to drive results.Data Analysis and Insights:• Utilize data analysis and insights to provide actionable recommendations for inventory optimization, risk mitigation, and performance improvement.Leadership Representation:• Represent the IRP function in leadership meetings, presenting key metrics, insights, and strategic initiatives to senior management to inform decision-making processes. Show less

Client Engagement: • Develop and nurture strong client relationships, serving as the primary point of contact and trusted advisor. • Conduct comprehensive needs assessments to understand client objectives and tailor solutions accordingly. • Proactively identify opportunities for upselling and cross-selling Capgemini services to existing clients.Supply Chain Solution Development: • Lead cross-functional teams in the ideation, design, and implementation of innovative… Show more Client Engagement: • Develop and nurture strong client relationships, serving as the primary point of contact and trusted advisor. • Conduct comprehensive needs assessments to understand client objectives and tailor solutions accordingly. • Proactively identify opportunities for upselling and cross-selling Capgemini services to existing clients.Supply Chain Solution Development: • Lead cross-functional teams in the ideation, design, and implementation of innovative supply chain solutions. • Stay abreast of industry trends and emerging technologies to drive continuous improvement and innovation. • Collaborate with internal stakeholders to ensure solutions align with client requirements and business objectives.Technical Solution Design and Development: • Collaborate with technical teams to design and develop innovative solutions and operational enhancements. • Leverage technical expertise to address complex challenges and optimize system performance. • Ensure alignment between technical solutions and business objectives, driving value for clients and stakeholders.Financial Planning: • Take ownership of project finances, including budgeting, forecasting, and financial analysis. • Develop and maintain detailed financial models to track project costs, revenues, and margins. • Implement strategies to optimize financial performance and mitigate risks across engagements.Resource Planning: • Manage resource allocation to optimize project efficiency and productivity. • Work closely with HR and project teams to assess resource needs and skill requirements. • Identify opportunities for resource optimization and talent development within the organization.P&L Management: • Monitor and analyze key performance indicators to track engagement profitability. • Implement measures to improve revenue streams, reduce costs, and enhance margins. • Communicate financial performance metrics and insights to senior management and stakeholders. Show less

Business Expansion Initiatives: • Drive business expansion initiatives by analyzing market trends and identifying opportunities for acquiring new customers and expanding service offerings. • Collaborate with cross-functional teams to develop targeted strategies and execute plans to capture new business opportunities effectively.Solution Development and Implementation: • Provide business recommendations based on thorough analysis and insights, working closely with… Show more Business Expansion Initiatives: • Drive business expansion initiatives by analyzing market trends and identifying opportunities for acquiring new customers and expanding service offerings. • Collaborate with cross-functional teams to develop targeted strategies and execute plans to capture new business opportunities effectively.Solution Development and Implementation: • Provide business recommendations based on thorough analysis and insights, working closely with stakeholders to develop innovative solutions that address client needs. • Oversee the implementation of solutions, ensuring seamless execution and alignment with client objectives and expectations.Project Management: • Define project plans, milestones, and timelines, along with resource allocation and cost estimation, to ensure successful project delivery. • Drive project execution, monitoring progress against key performance indicators and making adjustments as necessary to meet project goals.Governance and Quality Assurance: • Drive essential governance activities, including steering committee meetings, risk mitigation strategies, and quality assurance processes, to maintain project integrity and mitigate risks effectively.Global Demand Planning Transformation: • Lead the Global Demand Planning Transformation team, overseeing the development of new solutions and tools to enhance demand planning processes and drive operational excellence. • Collaborate with global teams to drive alignment and ensure the successful implementation of transformation initiatives across regions. Show less

Leadership and Team Management: • Lead and mentor the Central Demand Planning team, providing coaching, guidance, and support to team members to foster professional growth and development. • Set clear objectives, define developmental activities, and conduct regular performance reviews to ensure alignment with team goals and objectives.Demand Planning Transformation: • Lead the Global Demand Planning Transformation team for Johnson & Johnson, overseeing the development of… Show more Leadership and Team Management: • Lead and mentor the Central Demand Planning team, providing coaching, guidance, and support to team members to foster professional growth and development. • Set clear objectives, define developmental activities, and conduct regular performance reviews to ensure alignment with team goals and objectives.Demand Planning Transformation: • Lead the Global Demand Planning Transformation team for Johnson & Johnson, overseeing the development of tools and solutions such as New Item Forecast, Promotion Forecast, Multivariate Forecasting, and Aggregate Forecasting. • Collaborate with stakeholders to identify business requirements and drive the design, development, and implementation of innovative forecasting solutions.Business Expansion Initiatives: • Drive business expansion initiatives by analyzing market trends and identifying opportunities for acquiring new customers and expanding service offerings. • Develop targeted strategies, provide business recommendations, and ensure successful implementation of solutions to drive growth and profitability.Performance Management: • Manage deliverables, expectations, and escalations from clients, ensuring timely and quality delivery of services in accordance with client requirements and service level agreements. • Stakeholder Engagement: • Engage with key stakeholders at Johnson & Johnson to understand business needs, address concerns, and drive alignment on project objectives and deliverables. Show less

Analytical Solution Development: • Utilize advanced analytical techniques and statistical modeling to develop solutions for Demand Planning, leveraging data to drive insights and inform decision-making processes. • Collaborate with cross-functional teams to understand business requirements and translate them into actionable analytical solutions.Demand Planning Analytics Leadership: • Lead the Demand Planning Analytics capability within the Mumbai center, driving innovation… Show more Analytical Solution Development: • Utilize advanced analytical techniques and statistical modeling to develop solutions for Demand Planning, leveraging data to drive insights and inform decision-making processes. • Collaborate with cross-functional teams to understand business requirements and translate them into actionable analytical solutions.Demand Planning Analytics Leadership: • Lead the Demand Planning Analytics capability within the Mumbai center, driving innovation and best practices to enhance forecasting accuracy and efficiency. • Mentor and coach team members to develop their analytical skills and capabilities, fostering a culture of continuous learning and improvement.Agile Project Team Leadership: • Lead Agile project teams to define activities, priorities, and timelines for the development and implementation of analytical solutions. • Ensure the timely and accurate delivery of solutions, monitoring progress against key milestones and proactively addressing any issues or challenges that may arise.Business Point of Contact and Training: • Act as the business point of contact for defining the solution, its architecture, and user interface, ensuring alignment with business objectives and requirements. • Train team members as they join the team on the solution development process, ensuring a smooth onboarding experience and fostering a deep understanding of project requirements and expectations.Single Point of Contact: • Serve as the single point of contact for internal and external associates working on the development of the solution, facilitating communication and collaboration across teams. • Coordinate with stakeholders to gather feedback, address concerns, and ensure alignment between project objectives and deliverables. Show less

Consultancy for Merchandise Planning: • Serve as a consultant for the Merchandise Planning team, offering strategic guidance and expertise to optimize planning processes and drive business growth.Operational Management: • Manage the operational aspects of the Supply Chain and Promotion teams, ensuring seamless execution of day-to-day activities and alignment with business objectives.Planning and Forecasting: • Oversee planning and forecasting for Omni-channel sales… Show more Consultancy for Merchandise Planning: • Serve as a consultant for the Merchandise Planning team, offering strategic guidance and expertise to optimize planning processes and drive business growth.Operational Management: • Manage the operational aspects of the Supply Chain and Promotion teams, ensuring seamless execution of day-to-day activities and alignment with business objectives.Planning and Forecasting: • Oversee planning and forecasting for Omni-channel sales, leveraging data and insights to inform decision-making and drive sales performance.Focus on Strategic Projects: • Lead strategic projects for Signature Priorities, identifying key initiatives to drive business success and enhance Target’s competitive position in the market.Team Member Development: • Focus on team member development initiatives, providing mentorship and support to foster a culture of learning and growth within the organization. Show less

Consultancy and Subject Matter Expertise: • Provide consultancy and serve as a subject matter expert for the Apparel & Accessories Replenishment team, offering strategic guidance and expertise to optimize replenishment operations.Daily Operational Management: • Manage daily operational requirements, including process management and stakeholder coordination, to ensure smooth execution of replenishment activities.Project Governance and Quality Assurance: • Establish… Show more Consultancy and Subject Matter Expertise: • Provide consultancy and serve as a subject matter expert for the Apparel & Accessories Replenishment team, offering strategic guidance and expertise to optimize replenishment operations.Daily Operational Management: • Manage daily operational requirements, including process management and stakeholder coordination, to ensure smooth execution of replenishment activities.Project Governance and Quality Assurance: • Establish project governance frameworks and quality assurance processes to uphold operational standards and ensure adherence to best practices.Operational Strategy Development: • Develop strategies for effective team functioning and implement operational structures to enhance efficiency and effectiveness in replenishment operations.Cross-Functional Leadership: • Lead cross-functional initiatives aimed at driving operational excellence, fostering collaboration, and promoting continuous improvement across departments. Show less

Consulting and Subject Matter Expertise: • Serve as a consultant and subject matter expert on the Supply Chain team for the Apparel & Accessories and Home divisions, providing strategic guidance and expertise to drive operational excellence and achieve business objectives. • Collaborate with cross-functional teams to identify opportunities for process optimization and innovation, leveraging industry best practices and trends.Operational Requirement Management: • Manage daily… Show more Consulting and Subject Matter Expertise: • Serve as a consultant and subject matter expert on the Supply Chain team for the Apparel & Accessories and Home divisions, providing strategic guidance and expertise to drive operational excellence and achieve business objectives. • Collaborate with cross-functional teams to identify opportunities for process optimization and innovation, leveraging industry best practices and trends.Operational Requirement Management: • Manage daily operational requirements for process and stakeholder management, ensuring seamless execution and alignment with business priorities and goals. • Monitor key performance indicators and metrics to track operational performance and identify areas for improvement.Process Improvement: • Focus on process improvement initiatives to enhance supply chain efficiency, reduce costs, and improve service levels. • Lead cross-functional teams in analyzing current processes, identifying bottlenecks and inefficiencies, and implementing solutions to drive continuous improvement.Expansion Planning: • Develop and execute expansion plans for the Apparel & Accessories and Home divisions, identifying growth opportunities and strategic initiatives to support business expansion and market penetration. • Collaborate with internal and external stakeholders to ensure alignment of expansion plans with business objectives and market trends. Show less

Inventory Monitoring and Vendor Commitments: • Monitor inventory levels throughout the supply chain, ensuring optimal stock levels and timely replenishment to meet demand. • Create commits for vendors based on sales forecasts and inventory requirements, maintaining effective communication and collaboration with suppliers.Supply Chain Management: • Monitor the flow of products from distribution centers to stores, identifying opportunities for process optimization and… Show more Inventory Monitoring and Vendor Commitments: • Monitor inventory levels throughout the supply chain, ensuring optimal stock levels and timely replenishment to meet demand. • Create commits for vendors based on sales forecasts and inventory requirements, maintaining effective communication and collaboration with suppliers.Supply Chain Management: • Monitor the flow of products from distribution centers to stores, identifying opportunities for process optimization and efficiency improvements. • Collaborate with cross-functional teams to address supply chain challenges and implement solutions to enhance performance and customer satisfaction.Team Onboarding and Development: • Onboard new team members, providing comprehensive training on processes, systems, and company culture to facilitate their integration into the team. • Guide team members in their professional development, fostering a culture of continuous learning and growth.Innovation and Idea Development: • Lead brainstorming sessions and workshops to generate new ideas and initiatives for improving inventory management processes and supply chain operations. • Support team members in developing and refining their ideas, providing guidance and resources to support successful implementation.Data Analysis and Process Automation: • Develop automation solutions for data analysis and process automation, leveraging technology and tools to streamline inventory management processes and enhance efficiency. • Implement data-driven insights to optimize inventory levels, reduce costs, and improve operational performance across the supply chain. Show less

Promotions Forecast and Inventory Planning: • Collaborate with cross-functional teams to update weekly promotions forecast and inventory, ensuring alignment with sales targets and promotional objectives. • Utilize historical data and market trends to forecast demand and plan inventory levels for promotional events.Inventory Distribution Modeling: • Develop inventory distribution models based on historical data and sales forecasts, optimizing inventory allocation across… Show more Promotions Forecast and Inventory Planning: • Collaborate with cross-functional teams to update weekly promotions forecast and inventory, ensuring alignment with sales targets and promotional objectives. • Utilize historical data and market trends to forecast demand and plan inventory levels for promotional events.Inventory Distribution Modeling: • Develop inventory distribution models based on historical data and sales forecasts, optimizing inventory allocation across stores and distribution centers. • Monitor sales and inventory performance on an ongoing basis, identifying trends, anomalies, and areas for improvement.Unproductive Inventory Analysis and Mitigation: • Analyze unproductive inventory at various levels, including store, category, and SKU, to identify root causes and develop mitigation strategies. • Collaborate with merchandising and supply chain teams to implement strategies to minimize unproductive inventory and improve inventory turn rates. Show less

Client Engagement and Requirements Gathering: • Meet with clients to understand their requirements and objectives for research and promotional projects. • Conduct thorough needs assessments and gather relevant information to ensure alignment with client expectations.Project Design and Implementation: • Convert client requirements into comprehensive project designs, outlining objectives, methodologies, and deliverables. • Collaborate with internal teams to develop project… Show more Client Engagement and Requirements Gathering: • Meet with clients to understand their requirements and objectives for research and promotional projects. • Conduct thorough needs assessments and gather relevant information to ensure alignment with client expectations.Project Design and Implementation: • Convert client requirements into comprehensive project designs, outlining objectives, methodologies, and deliverables. • Collaborate with internal teams to develop project plans and timelines, ensuring efficient execution and delivery.Project Management: • Oversee the implementation of research and promotional projects, ensuring adherence to timelines, budgets, and quality standards. • Serve as the primary point of contact for clients, providing regular updates on project progress and addressing any concerns or issues that may arise.Analysis and Reporting: • Analyze project results and data as needed, providing actionable insights and recommendations to clients. • Prepare and deliver comprehensive reports and presentations to communicate project findings and outcomes effectively. Show less

• Provided technical assistance to HP customers over the internet, addressing inquiries related to computer hardware and applications, ensuring timely resolution of technical issues.• Demonstrated expertise in diagnosing and troubleshooting hardware and software problems, guiding customers through step-by-step solutions to resolve issues effectively.• Engaged in up-selling computer-related products and services to customers, identifying opportunities to enhance the customer's computing… Show more • Provided technical assistance to HP customers over the internet, addressing inquiries related to computer hardware and applications, ensuring timely resolution of technical issues.• Demonstrated expertise in diagnosing and troubleshooting hardware and software problems, guiding customers through step-by-step solutions to resolve issues effectively.• Engaged in up-selling computer-related products and services to customers, identifying opportunities to enhance the customer's computing experience and meet their needs.• Demonstrated excellent communication skills and product knowledge to effectively convey the value proposition of HP products and services to customers.• Maintained a high level of customer satisfaction through attentive and personalized support, building rapport and fostering long-term customer relationships.• Collaborated with cross-functional teams to escalate and resolve complex technical issues, ensuring customer satisfaction and retention. Show less