- Handle and follow up on leads to potential clients, ensuring timely communication and engagement.- Create and analyze business insights to inform strategic decision-making.- Contribute to business development by identifying growth opportunities and supporting marketing initiatives.- Perform various back-office tasks, including documentation, data entry, and administrative support.- Manage property-related activities, including tenant onboarding, rental applications, and maintenance coordination.- Collaborate with team members to improve processes and enhance operational efficiency.- Provide support for special projects and ad-hoc assignments as needed.- Prepare financial reports and track KPIs for the team.- Work on business operations to streamline and improve organizational effectiveness.

- Improved quality of customer addresses through various use cases.- Managed data in Excel using lookup functions and creating pivot tables.- Automated the audit process using macros.- Managed the database of audited and QCed cases.- Rectified pin code errors in customer addresses under the Missort program.- Worked on Amazon Maps by auditing and reviewing missing geometry cases.- Visualized auditor KPIs in Amazon QuickSight.- Conducted data validation to ensure accuracy and consistency in records.- Collaborated with teams to identify and resolve data discrepancies.- Provided insights and recommendations based on data analysis to improve operational efficiency.