• Assist the CEO and Soch’s leadership team in defining and prioritizing strategic initiatives• Liaison with functional heads on progress and interdependencies of the strategic initiatives• Help the CEO and the leadership team be organized and focused on the most critical initiatives that need immediate attention and keep them hands-off on programs that do not require their active involvement• Assist the CEO and the leadership team execute new ideas by tapping the right resources and tracking the progress• Assist the organization in defining, evaluating and prioritizing New Commerce Tech Initiatives• Drive business process re-engineering across the organization by defining the governance framework and assisting functional teams optimize process and technology requirement

• Frontends enablement and business liaising of new initiatives and processes across Omni-channel. fulfillment, digital marketing, site operations, catalog operations, seller care, customer care etc.• Instrumental in operationalization of 5+marketplace integrator enabling on-boarding of more than 1k sellers for the market place business

Led a 24X7 operations team of 70+ engineers and associates in running 5 e-commerce platforms viz; ajio.com, ajiobusiness.com, reliancedigital.in, jio.com, JioMart Kirana. He was also instrumental in their launch.Assisted in designing scalability and operability framework for new features and functionality getting deployed in productionSetup engineering operations for e-commerce to accolade a system uptime of 99.97% across platforms and services

Led PMO at e-commerce marketplace co-ordinating across all the initiatives across business functions.Assisted the CEO and management with progress and challenges across the launch of marketplace e-commerce program.Formalised the PMO with PM tools and trackers and their implementation.

Led day to day operations across business functions; procurement, manufacturing, sales and distribution, product development, finance and control and HRMSuccessfully launched 10 product category and more than 40 SKUs across categoriesGave company a growth from INR 2 Lac per month to INR 70 Lac per month in 22 Months Assisted sister concern Arjun Pulp & Paper in setting the required quality and run-ability norms for the tissue roll businessAssisted in setting up the dealer and customer network for the parent roll tissue business

Assisted BATA India & South East Asia business in defining the merchandise management business process and business requirementsCoined and institutionalised Retail Performance Scorecard resulting into India’s leading Retail Benchmark SurveyDeveloped business strategy and financial plan for Khaiber Industries a INR 400 Cr business house in J&K, aspiring to enter pharmacy retailAssisted Nestle India Ltd., in the digital transformation initiative for infant nutrition businessThrough a Store Transformation initiative, assisted MAX Fashion, one of the largest value fashion retailer in increasing their cashiering throughput, stock availability, and improved and effective in-store communicationDeveloped business process architecture, IT system road map and business requirement for implementation of Microsoft Dynamics AX for Tata-Wolverine JV setting up Footwear & Apparel Wholesale business in India

Conceptualised & defined the business modelLaid down the foundation, vision and mission for IRSOverlooking day today business operations, business development & deliverable Organised, mobilised & developed a strong delivery team for advisory services, operational services & outsourcing

Managed day to day buying & distribution of non-pharmaceutical products & private label productGuided team through the private label product developmentAssisted management through multiple strategic initiatives

Assisted in developing Centralised Promotion Control(CPC) Product for Future Group involving architecture design, business requirement gathering, defining standard operating procedures and change managementAssisted in developing the standard operating procedure for enterprise planning (JDA – Merchandise Assortment and Range Planning System)Assisted in developing requirement document for group level point of sale application. Evaluated several applications and provided recommendation on their fitment and integration with SAP IS retail

Assisted in operationalisation of steel retail business for ESSAR Steel by designing the Store Operations Manual and Merchandise Plan Assisted in developing business strategy and implementation of Fresh @ Heritage, now a India’s leading Food & Grocery Retail Chain in South IndiaAssisted in developing business expansion strategy and implementation of intervention programs for Apollo Pharmacy, India’s largest pharmacy retail chain.