Rahul Gohra Email & Phone Number

Chandigarh, India

Mohali, Punjab

Keeping up to date with licensing legislation and taking legal responsibility for the premises Ensuring compliance with licensing, hygiene and health and safety guidelines Keeping a close watch on the stock & inventory of the bar Ensuring Beer & Wine are kept in good condition Agreeing & Managing budgets Recruiting, Training & Supervising Staff Producing staff rosters & managing kitchen staff Handling customer inquiries & complaints Taking reservations Greeting & advising guests Problem solving Preparing & Presenting staffing/sales reports Keeping financial records Setting targets Liaising with customer, employees, suppliers, licensing authorities, sales representatives etc.

Garlic & Greens Restaurant, Sector 9D Chandigarh

Taking responsibility for the business performance of the restaurant. Analyzing and planning restaurant sales levels and profitability. Organizing marketing activities, such as promotional events and discount schemes. Preparing reports at the end of the shift/week, including staff control, food control and sales. Coordinating the entire operation of the restaurant during scheduled shifts. Managing staff and providing them with feedback. Responding to customer complaints. Ensuring that all employees adhere to the company's uniform standards. Meeting and greeting customers and organizing table reservations. Advising customers on menu and wine choice. Recruiting, training and motivating staff. Organizing and supervising the shifts of kitchen, waiting and cleaning staff. Maintaining high standards of quality control, hygiene, and health and safety. Checking stock levels and ordering supplies. Preparing cash drawers and providing petty cash as required. Helping in any area of the restaurant when circumstances dictate.

New Delhi Area, India

Leading the shift, Training & coaching the staff. Taking Briefing & during shift making sure all standard of processors are followed. Helping with special requests of Guest's as well as staff. Closing the shift, making reports. Handling Guest Complaints.

Chandigarh Area, India

Mise-en-place of the restaurant, taking order & reservation of the guest, Train the team to follow standard of processors. Worked for 1 year 4 month as a steward in coffee shop, Speciality restaurants like Indian & Chinese as well as for room service.

Chandigarh Area, India

For 17 weeks I worked in all core department of the hotel like Food Production, Food & Beverage Service, House Keeping & Front Office. During my training I worked and observed all departments, I use to do Mise-in-place and Mise-en-seen as well as taking training classes.

Bachelor'S Degree, Bachelor Of Science In Hospitality & Hotel Administration

I studied & did practical of all four departments of hotel, like Food Production, Food & Beverage Service, House Keeping & Front Office..

Bachelor Of Science - Bs, Tourism And Travel Services Management, Second Grade