Rahul Gomes

Rahul Gomes Email and Phone Number

Sr Program Manager | S2P Operations Lead | AI Customer Experiences @ Genpact
Hyderabad, IN
Rahul Gomes's Location
Hyderabad, Telangana, India, India
Rahul Gomes's Contact Details

Rahul Gomes personal email

About Rahul Gomes

With over 17 years of experience in driving Source to Pay excellence and operational transformation, I'm dedicated to creating lasting impact and delivering exceptional value.As a Lean Digital Transformation Lead at Genpact India Pvt Limited, I've successfully orchestrated multiple transitions, including setting up offshore Helpdesk operations across global locations. My commitment to adherence to project plans, risk forecasting, and mitigation has been pivotal in consistently achieving project objectives.My accountability spans CPG & Life Science sectors, where I've collaborated with GPOs and Procurement strategy managers to tackle complex business challenges. My role as a Subject Matter Expert in E2E ERP migration to SAP Ariba showcased my dedication to innovation and strategic vision.Leadership is my forte; I've effectively led, monitored, and mentored S2P, Vendor Management, and Analytics teams across diverse markets. I've also leveraged Lean methodologies, driving operational efficiency through collaboration with cross-functional teams.I hold an MBA in Supply Chain Management from NMIMS and a Green Belt certification from Genpact. My journey is marked by achievements, including a successful demerger implementation for Fortune 50 customers, and the development of a global P2P transformation program that drove multi-million cost reductions.LinkedIn: [LinkedIn Profile URL www.linkedin.com/in/rahulgomes ]

Rahul Gomes's Current Company Details
Genpact

Genpact

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Sr Program Manager | S2P Operations Lead | AI Customer Experiences
Hyderabad, IN
Website:
genpact.com
Employees:
132692
Rahul Gomes Work Experience Details
  • Genpact
    Sr Program Manager | S2P Operations Lead | Ai Customer Experiences
    Genpact
    Hyderabad, In
  • Genpact
    S2P Operations Lead
    Genpact Nov 2023 - Present
    Hyderabad, Telangana, India
  • Genpact
    Gpo S2P - Digital Transformation
    Genpact Jun 2023 - Feb 2024
    Hyderabad, Telangana, India
    Lead sourcing and procurement transformation projects, including strategic cost reduction, sourcing optimisation, S2P transformation, intelligent procurement using tools like Ariba, Coupa, Zycus, and Jaggaer, responsible and resilient procurement, mergers and acquisitions, and working with mid- to large-sized teams. Driving value through digital transformation and technologies like ERP, IoT, and AI/ML.To lower supply chain operating costs and service levels, put special emphasis on simplifying business processes to boost productivity and cut waste, inefficiencies, and other related business process errors.By utilising analytics, new technologies, processes, and regulatory changes, you can fully utilise your strengths and increase business value and ROI.
  • Genpact
    S2P Service Delivery Lead
    Genpact May 2022 - Jun 2023
    Hyderabad, Telangana, India
  • Genpact
    Global Service Delivery Manager
    Genpact Nov 2018 - May 2022
    Hyderabad, Telangana, India
    Over the last decade have been into multiple roles of leading COEs as a specialist in all the fields of Procurement & Supply Chain.• Expertise in establishing systems & procedures for effective management of purchase operations with outstanding ability to provide end to end SCM solutions to ensure cost effective.• Leading End to End of Vendor Management, all the Global Procurement-Sourcing & negotiations in to multiple categories.Specialties:Quality AssuranceService Delivery (SLA. KPIs)Process Analysis & Strategic Planning
  • Genpact
    Operations Lead
    Genpact Oct 2018 - Nov 2018
    Hyderabad, Telangana, India
  • Genpact
    Operations Manager
    Genpact Sep 2015 - May 2018
    Hyderabad Area, India
    Procurement Analytics, Service Delivery, Operations & People Management, Client Relationship Management. We work with various category managers and operations teams to deliver insights through internal and external data, support category strategy development and help drive actions on the same.
  • Dell
    Technical Expert
    Dell Aug 2011 - Sep 2015
    Hyderabad
    -Responsible for monitoring the process hygiene & analysing the historical documentation & supporting documentation-Driving business impact projects to reduce process cycle times, while ensuring key milestones and deliverables are being met -Managed daily support of the desktop and print IT infrastructure, including issue management resolution, monitoring of Service Level Agreements and root cause analysis- Product expert for extreme performance systems
  • Genpact Llc
    Process Developer
    Genpact Llc Jul 2007 - Jul 2011
    Hyderabad Area, India
    Designation: Order to Cash Specialist * Handling Escalations* Handling open credits for four Large Corporate accounts* Doing reporting and monthly dash boards with the client* Have end to end knowledge on Procurement and supply chainIT (Floor Support)*Handle IT issue for the Floor & working with third party System Administrator to resolve Issue & monitor the down time to reduce the Business impact.*Assist the new employees in setting up the Profile as per business requirement.*Monitor the Incidents, Weekly and Monthly reported to IT Manager.*Coordinate with the Client and third party IT team members, provide technical assistance for internal employees to resolve the technical issues.*Done testing of new tools and application before it went live.

Rahul Gomes Skills

Service Delivery Team Management Project Management Process Improvement Sql Analysis Risk Analytics Supply Management Purchasing Customer Service Access Networking Technical Support

Rahul Gomes Education Details

Frequently Asked Questions about Rahul Gomes

What company does Rahul Gomes work for?

Rahul Gomes works for Genpact

What is Rahul Gomes's role at the current company?

Rahul Gomes's current role is Sr Program Manager | S2P Operations Lead | AI Customer Experiences.

What is Rahul Gomes's email address?

Rahul Gomes's email address is ra****@****ail.com

What schools did Rahul Gomes attend?

Rahul Gomes attended Nmims, Nagarjuna University, St. Mary's.

What skills is Rahul Gomes known for?

Rahul Gomes has skills like Service Delivery, Team Management, Project Management, Process Improvement, Sql, Analysis, Risk Analytics, Supply Management, Purchasing, Customer Service, Access, Networking.

Who are Rahul Gomes's colleagues?

Rahul Gomes's colleagues are Avni Anand, Jung Lucie, Jun Bautista, Avinandan Paria, Paraskeviotis Achilleas, Nupur Gupta, Raja Sekhar Dantha.

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