Rahul Jadon Email & Phone Number

Experienced in multiple Office365 Setup which includes Domain Registration, DNS Records Setup, Configuring Office 365 workloads such as: - User and subscription management, Dirsync, ADFS, Hybrid- Data Migration - IMAP to Exchange, Hybrid Migration, PST upload- Exchange Online SPAM, Phishing & Malware protection (EOP, ATP, DKIM, DMARC, SPF records) - SharePoint Online configuration (Site Collection creation, Site Creation, User Permission Management, Document Library management as well as Lists management, Team site template) - Security & compliance, Auditing- Skype for Business and Teams - PSTN and IVR setup - Planner, Office365 Groups and Microsoft forms, PowerShell Scripting- Active Directory, Microsoft Exchange Server setup. - Office 365 Security and compliance (e.g., DLP, MDM, E-Discovery, In-Place Hold, Retention Tags, and Encryption)

Provide direct technical support to Global Sales team.Provide Demo & training for newly launched products.Coordinate between sales team and other team to solve complex issues. Configuring live scenarios for sales team.

• Providing complete hardware support on Servers which includes Blade P, C & ProLiant (Density Line & Mid-Range), MSA20, 30, 50, 500.• Configuration and Troubleshooting of hardware/software RAID on servers.• Configuration of SCSI, SATA Smart Array controllers.• Remote administration of HP servers using ILO, RILOE.• Server diagnostics using Survey, ACU & IML Viewer.• Remote deployment of software’s/updates on multiple servers using RDU and RDP.• Ensure Redundancy of Memory and Storage with Online Spare configuration.• Knowledge on RDP, SIM

Configuring, Installing, Managing and Troubleshooting Network.Designing SOHO Network Infrastructure.Configuring Network Security (Firewalls, Content Filtering, SPI, WEP, WPA)

Providing High-end Technical Support services to the US HP customer.Worked closely with Escalations and ASG team, taking active participation in escalations.Provided support on variety of HP products like HP/Compaq Desktop, Notebooks, Printers and iPAQ devices on 24x7 rotation. Area of support services includes Hardware troubleshooting and Software (Win 2000/XP/ME/9x) troubleshooting.Promoted as 2nd Level support. Providing support to 1st level associate. Giving presentation on newly launched products.

Network administrating and maintenance.Handle the network security & to manage the users a/c using bandwidth management softwareGot promoted as Network Administrator Got expertise in building cable Internet sites for C-class ISP`sWorked with HOTWIRE (Powered by Primus) in collaboration with Harman communication for 6 months as Team lead (DSL engg.)