Rahul Jith R Email & Phone Number

Strategic Leadership:Provide strategic direction and oversight for the Order Domain migration project.Align project objectives with business goals to drive successful outcomes.Program Governance:Establish governance structures and processes to ensure project success and compliance.Develop project charters, scope statements, and governance documentation.Stakeholder Management:Engage with key stakeholders to understand requirements and expectations.Foster strong relationships and ensure effective communication channels.Team Leadership:Lead cross-functional project teams, including developers, architects, and data specialists.Provide guidance, support, and escalation resolution for team members.Project Planning and Execution:Develop comprehensive project plans, schedules, and resource allocations.Monitor project progress, identify risks, and implement mitigation strategies.Quality Assurance and Compliance:Ensure project deliverables meet quality standards and stakeholder expectations.Conduct regular reviews and audits to verify compliance with project requirements.Change Management and Communication:Implement change management strategies to facilitate adoption of new processes and technologies.Communicate project updates, milestones, and risks to stakeholders and team members.Vendor and Supplier Management:Coordinate with external vendors and suppliers to procure necessary resources and services.Evaluate vendor performance and resolve any issues or disputes.Continuous Improvement:Promote a culture of continuous improvement and innovation within the project team.Identify opportunities for optimization and efficiency enhancement.Knowledge Sharing:Facilitate knowledge sharing sessions and lessons learned to enhance project outcomes.Capture insights and best practices for future projects and organizational learning.

Pune, Maharashtra, India

• Project Leadership: Concurrently led diverse teams as ProjectManager and Agile Coach, ensuring seamless communication andcollaboration across different time zones. Implemented agilemethodologies, fostering a culture of adaptability and continuousimprovement.• Transformation Leadership: Led and executed comprehensivetransformation initiatives, strategically aligning processes withorganizational goals to enhance overall efficiency. Spearheadedchange management within teams, ensuring seamless transitionsand fostering the adoption of innovative practices.• Scrum Facilitation and Training: Moderated scrum events, ensuringalignment with software development project objectives and timelyissue resolution. Implemented effective coaching strategies forAgile Teams, resulting in increased productivity.• Agile Adoption and PI Management: Spearheaded Agile adoptioninitiatives on promoting agile values and principles. Contributed tosuccessful Program Increment (PI) planning events - ManagedProgram Kanban to visualize workflow, improve transparency, andoptimize team efficiency during PI cycles.• Agile Communities of Practice (COP): Actively participated in AgileCommunities of Practice, sharing insights and best practices.Collaborated with global teams to establish and enhance Agile COPinitiatives, driving a culture of knowledge sharing.• Jira Implementation and Administration: Successfully implementedand administered Jira for project management, customizingworkflows. Leveraged Jira's advanced features for complexautomation, streamlined workflows, and comprehensive reporting.

Pune, Maharashtra, India

• Simultaneously manage diverse teams as Project Manager and Scrum Master.• Deliver impactful presentations, adapt project workflows based on feedback.• Address client expectations strategically and professionally.• Identify future resource needs, contribute to robust project planning.• Lead teams to exceed project KPIs, fostering motivation and productivity.• Moderate internal scrum events, ensure effective collaboration.• Collaborate with cross-functional teams to develop and maintain Product Backlogs.• Mentor new Scrum Masters, deliver global team training.• Drive Agile adoption initiatives, enhance performance.• Cultivate collaborative relationships within project teams.• Monitor performance, manage risks, implement corrective measures.• Possess well-versed knowledge of Jira, developed multiple projects with complex automation, workflows, and reporting.

Bengaluru Area, India

• Successfully managed multiple projects concurrently, combining roles as a Project Manager and Scrum Master.• Led the execution of 3 on-site projects across Europe and Australia, effectively coordinating cross-functional teams and ensuring project success.• Drove the Software Defined Infrastructure (SDI) Project for global clients, serving as the Scrum Master and facilitating agile methodologies to achieve project goals.• Excelled in stakeholder management and client relations, ensuring clear communication channels and meeting client expectations. • Conducted comprehensive risk analysis for projects and devised robust risk mitigation strategies. Maintained regular tracking of identified risks to ensure project progress remained on track.• Mentored and coached a diverse team of over 25 professionals, including Team Leaders, Business Analysts, Developers, Testers, Designers, and Marketers. • Collaborated closely with partners to optimize processes and achieve 100% product-market fit.• Played a pivotal role in bridging the gap between customer requirements and the development team, ensuring alignment and effective communication throughout the project lifecycle.

Bengaluru Area, India

• Reviewed, documented, developed, implemented, and oversaw IT policies, procedures, and processes to ensure compliance with applicable laws, regulations, and frameworks.• Managed key information technology and security risk assessment programs for proactive risk management.• Preserved product quality by conducting 5 major audits: product, company, system, compliance, and service, while evaluating and resolving consumer complaints.• Reviewed and analysed security logs to identify and mitigate network threats.• Established and implemented Standard Operating Procedures (SOPs), business strategies, and operational policies, ensuring 100% smooth functionality.• Ensured 100% adherence to process parameters as per defined guidelines, and spearheaded process improvement initiatives.

Dubai, United Arab Emirates

• Provided technical support for ISP services at Etisalat Telecommunication, UAE.• Troubleshot and configured voice and multimedia subsystems on various switches, including HUAWEI softx3000, ALCATEL, ERICSSON, XMATE, FETEX, Siemens, and Ericsson IMS.• Pioneered the implementation of EIS (Engineering Information System), CBCM (Corporate Billing & Customer Management), and PMS (Provisioning Management System) software for records updating, service management, fault management, and automation.• Successfully resolved issues related to Set-Top Boxes (STB) and Residential Gateway (RGW) using ACS and UMS servers.• Ensured consistent and positive presentation of the company, its mission, programs, and services to relevant stakeholders.

Bengaluru Area, India

- Ensured high availability of infrastructure through enterprise-wide planning, testing, implementation, and support- Oversaw and maintained a 70+ mixed server environment, including Windows, Unix, and Linux, while ensuring 99.9% uptime- Resolved server configuration problems, wrote scripts to ensure smooth server/reboot functioning, and assisted with multiple inquiries and concerns- Discussed potential problems with network and computer usage with the teams and explained how to get the best performance from individual workstations

Bachelor Of Computer Application, Bca, 1St Class

12Th Grade

10Th Grade