Rahul Jith R Email & Phone Number

Strategic Leadership:Provide strategic direction and oversight for the Order Domain migration project.Align project objectives with business goals to drive successful outcomes.Program Governance:Establish governance structures and processes to ensure project success and compliance.Develop project charters, scope statements, and governance.

Pune, Maharashtra, India

• Project Leadership: Concurrently led diverse teams as ProjectManager and Agile Coach, ensuring seamless communication andcollaboration across different time zones. Implemented agilemethodologies, fostering a culture of.
• Transformation Leadership: Led and executed comprehensivetransformation initiatives, strategically aligning processes withorganizational goals to enhance overall efficiency. Spearheadedchange management within teams.
• Scrum Facilitation and Training: Moderated scrum events, ensuringalignment with software development project objectives and timelyissue resolution. Implemented effective coaching strategies forAgile Teams, resulting in.
• Agile Adoption and PI Management: Spearheaded Agile adoptioninitiatives on promoting agile values and principles. Contributed tosuccessful Program Increment (PI) planning events - ManagedProgram Kanban to visualize.
• Agile Communities of Practice (COP): Actively participated in AgileCommunities of Practice, sharing insights and best practices.Collaborated with global teams to establish and enhance Agile COPinitiatives, driving a.
• Jira Implementation and Administration: Successfully implementedand administered Jira for project management, customizingworkflows. Leveraged Jira's advanced features for complexautomation, streamlined workflows, and.

Pune, Maharashtra, India

• Simultaneously manage diverse teams as Project Manager and Scrum Master.
• Deliver impactful presentations, adapt project workflows based on feedback.
• Address client expectations strategically and professionally.
• Identify future resource needs, contribute to robust project planning.
• Lead teams to exceed project KPIs, fostering motivation and productivity.
• Moderate internal scrum events, ensure effective collaboration.

Bengaluru Area, India

• Successfully managed multiple projects concurrently, combining roles as a Project Manager and Scrum Master.
• Led the execution of 3 on-site projects across Europe and Australia, effectively coordinating cross-functional teams and ensuring project success.
• Drove the Software Defined Infrastructure (SDI) Project for global clients, serving as the Scrum Master and facilitating agile methodologies to achieve project goals.
• Excelled in stakeholder management and client relations, ensuring clear communication channels and meeting client expectations.
• Conducted comprehensive risk analysis for projects and devised robust risk mitigation strategies. Maintained regular tracking of identified risks to ensure project progress remained on track.
• Mentored and coached a diverse team of over 25 professionals, including Team Leaders, Business Analysts, Developers, Testers, Designers, and Marketers.

Bengaluru Area, India

• Reviewed, documented, developed, implemented, and oversaw IT policies, procedures, and processes to ensure compliance with applicable laws, regulations, and frameworks.
• Managed key information technology and security risk assessment programs for proactive risk management.
• Preserved product quality by conducting 5 major audits: product, company, system, compliance, and service, while evaluating and resolving consumer complaints.
• Reviewed and analysed security logs to identify and mitigate network threats.
• Established and implemented Standard Operating Procedures (SOPs), business strategies, and operational policies, ensuring 100% smooth functionality.
• Ensured 100% adherence to process parameters as per defined guidelines, and spearheaded process improvement initiatives.

Dubai, United Arab Emirates

• Provided technical support for ISP services at Etisalat Telecommunication, UAE.
• Troubleshot and configured voice and multimedia subsystems on various switches, including HUAWEI softx3000, ALCATEL, ERICSSON, XMATE, FETEX, Siemens, and Ericsson IMS.
• Pioneered the implementation of EIS (Engineering Information System), CBCM (Corporate Billing & Customer Management), and PMS (Provisioning Management System) software for records updating, service management, fault.
• Successfully resolved issues related to Set-Top Boxes (STB) and Residential Gateway (RGW) using ACS and UMS servers.
• Ensured consistent and positive presentation of the company, its mission, programs, and services to relevant stakeholders.

Bengaluru Area, India

- Ensured high availability of infrastructure through enterprise-wide planning, testing, implementation, and support- Oversaw and maintained a 70+ mixed server environment, including Windows, Unix, and Linux, while ensuring 99.9% uptime- Resolved server configuration problems, wrote scripts to ensure smooth server/reboot functioning, and assisted with.

Bachelor Of Computer Application, Bca, 1St Class

12Th Grade

10Th Grade