Work package manager for AFC defects notifications period (DNP/DLP) for Dubai Metro Legacy and Expo2020 extension Stations.Serving as Assistant manager -Ticketing for SLA4 with Keolis-MHI

• Local representative of Thales RCS France to RTA Rail and RTA Test authority for TransCity system.• Providing suggestions to TransCity Project design authority for enhancement of global TransCity system.• Onsite support to IVVQ team in France for validation and to conduct intake tests using UL Conclusion Test Manager Tool.• Onsite support to Thales System Team in France to achieve successful FAT with RTA Rail agency (Successfully achieved FAT1a with end customer)•… Show more • Local representative of Thales RCS France to RTA Rail and RTA Test authority for TransCity system.• Providing suggestions to TransCity Project design authority for enhancement of global TransCity system.• Onsite support to IVVQ team in France for validation and to conduct intake tests using UL Conclusion Test Manager Tool.• Onsite support to Thales System Team in France to achieve successful FAT with RTA Rail agency (Successfully achieved FAT1a with end customer)• Participating in meetings with RTA, The Engineer and Test Authority to discuss issues, root cause and next system releases.• Raising issues using Microsoft Team Foundation & providing initial root cause analysis to development team in France.• Providing technical and documentation support to local project team & to Test Authority ( ACS) for ongoing certification ( Including training, installation of new software/patches, Root cause analysis)• Preparing daily reports based on issues resolved, verified/cancelled & addressing issues on Mantis raised by Test authority• Attending meetings to provide daily update based on feedback from developers and System Engineer Manager in France..• Responsible for installation , deployment and testing of system releases in RTA Headquarter AFC test lab.• Acting as a bridge between RTA Rail, RTA test authority , Thales Development and System Team.• Successfully completed End to End ( Sys acceptance) testing with client. • Completed interface , integration and testing of AFC-OCS interface.• Responsible for AFC-MMS interface, integration and testing.• Successfully completed interface, integration and testing EFT payment. Show less

• Publishing reports on daily, weekly and monthly basis to RTA and Serco Dubai Metro Management • Responsible for monitoring the AFC packages and functionality of all Level 3 Servers, Workstations and AFC equipment • Cross checking the entire AFC Network and its interconnections with the Level 4 Central Clearing House (network health, security and troubleshooting) • Responsible in troubleshooting equipment and servers when needed which includes taking traces.• Coordination with… Show more • Publishing reports on daily, weekly and monthly basis to RTA and Serco Dubai Metro Management • Responsible for monitoring the AFC packages and functionality of all Level 3 Servers, Workstations and AFC equipment • Cross checking the entire AFC Network and its interconnections with the Level 4 Central Clearing House (network health, security and troubleshooting) • Responsible in troubleshooting equipment and servers when needed which includes taking traces.• Coordination with Fault Monitoring, Control and maintenance unit. • Responsible in uploading the latest Equipment Operating Data from Level 4 to all AFC equipment on a regular basis.• Analyzing system logs and identifying potential issues with computer systems. • Respond to faults sent by FMC to Revenue Team by doing investigation for the case or in some are forwarded to the concerned section.• Responsible in logging issues/faults on Mantis.• Coordinating with RTA and AFC Maintenance team on system issues. • Administration of operator access control for the AFC Equipment users including Ticket Office Machine, Ticket Vending Machine, Gates and Portable Checking Machine. • Performs routine maintenance and upkeep, such as changing backup tapes or replacing failed drives in a RAID. • General system administration of Metro AFC Network.• Actively participate in software deployment process including testing, coordination with concerned department and issuing notice if required. Show less

• Responsible for System Administration of Pelco CCTV system which includes Linux Servers, Network Switches & System Manager (Database of CCTV).• Remote monitoring and Corrective Maintenance of station level CCTV equipments like Network Video Recorders, IP Cameras, and Network switches using tools like Putty, Filezilla, & VNC.• Responsible for system health report • Root cause and Bug finding by monitoring & analyzing logs.• Prepared procedures of predictive maintenance for… Show more • Responsible for System Administration of Pelco CCTV system which includes Linux Servers, Network Switches & System Manager (Database of CCTV).• Remote monitoring and Corrective Maintenance of station level CCTV equipments like Network Video Recorders, IP Cameras, and Network switches using tools like Putty, Filezilla, & VNC.• Responsible for system health report • Root cause and Bug finding by monitoring & analyzing logs.• Prepared procedures of predictive maintenance for critical faults.• Responsible for firmware upgrade of all components of system.• Coordination with Pelco to resolve critical issues.• Team handling for daily CCTV equipment replacement and fault rectification activities. Show less

Automatic Train Control & Systems (Automatic Fare Collection , Signalling & Communication) First Line Response Team - Dubai MetroResponsibilities:-• Responsible for maintenance of ATC Central System (Servers, Switches, Firewalls….).• Responsible for re-configuration and recovery of ATC Workstations and servers.• Prepared configuration & corrective maintenance procedures of ATC central & station servers ( SMC BSK, fortinet firewalls , SMC WS & SMC CCOT)• Assist the… Show more Automatic Train Control & Systems (Automatic Fare Collection , Signalling & Communication) First Line Response Team - Dubai MetroResponsibilities:-• Responsible for maintenance of ATC Central System (Servers, Switches, Firewalls….).• Responsible for re-configuration and recovery of ATC Workstations and servers.• Prepared configuration & corrective maintenance procedures of ATC central & station servers ( SMC BSK, fortinet firewalls , SMC WS & SMC CCOT)• Assist the ATC & Systems maintenance team in carrying out first line response, maintenance and failures recovery of Automatic Train Control System, Automatic Fare Collection system and Communications System.• Responsible for Inspecting and maintaining signalling components. Show less

Delhi Metro & Bangalore Metro Automatic Fare Collection Systems Projects using Samsung Data Systems-KoreaRoles & responsibilities:-• Responsible for configuration and maintenance of all OCC level Servers like Database, Web, FTP, Interface, RAS & Application server.• Responsible for remote rectification and up-gradation of station level equipments.• Installation & Commissioning of Automatic Gates, TOM including TDM (ticket dispensing machine), TVM (Token Vending Machine),… Show more Delhi Metro & Bangalore Metro Automatic Fare Collection Systems Projects using Samsung Data Systems-KoreaRoles & responsibilities:-• Responsible for configuration and maintenance of all OCC level Servers like Database, Web, FTP, Interface, RAS & Application server.• Responsible for remote rectification and up-gradation of station level equipments.• Installation & Commissioning of Automatic Gates, TOM including TDM (ticket dispensing machine), TVM (Token Vending Machine), Station Server& other AFC Modules.• Responsible for SBI Bank Auto Top-up Testing & Interface with Chief Engineers of SBI bank and Bangalore Metro.• Network Configuration & Providing connectivity to station level equipment as well as connectivity to OCC using Switches.• Providing Maintenance to AFC system including Software & Network Issues.• Training to Operation & Maintenance Staff of Delhi & Bangalore Metro.• Responsible for Service Trial, IVR, PAT, SAT.• Coordinate with SAMSUNG-SDS Korea Staff, Sub-contractors & BMRCL Staff.• Responsible for Project documents Replies & modification. Show less

Six Months Internship at DTRL & Solid State Physics Laboratory ( SSPL) , Metcalfe House