Rahul Karmakar Email & Phone Number

Foster City, California, Us

Built the Exabeam Global Partner Services program for Global SI, MSSP and Service Delivery Partners while working with Channel Sales and Professional Services to drive a strong services pipeline for the next generation Exabeam suite of products. Maintained strategic alliances with partners to build swimlanes for positive engagements across the partner journey.Strategy Planning while implementing global services program for Exabeam partners- Developed the certified services Channel Partner program onboarding 30 certified services partners- Delivered quarterly business reviews and advice key partners to on Exabeam services strategy while buildingservices revenue of top 15 partners 17% year over year for FY24- Facilitated productive C- Level discussions on enablement strategy & channel margins across different partner segments for ExabeamChannel Go-To Market Evolution while working with Sales Leadership to improve upon existing partner GTM strategy- Defined Exabeam’s partner engagement model and best practices to streamline partner services sales- Conducted partner advisory board sessions to enhance Exabeam's partner go-to-market strategies.- Increase partner service sales attach rate by over 30% for FY24Partnership Management while building strong relationships to mutually benefit on technical and sales resources- Manage and plan subcontractor relationships and prioritize input from sales to build- Collaborate with finance and operations teams to facilitate tracking of vital key business metrics & KPI reporting

Palo Alto, Ca, Us

Defined VMware’s cloud providers MSP program & managed partner technical account managers while engaging with leads for successful implementation and functioning of end-user compute products including identity management & cloud access gateway solutions.Program Managed VMware vCPP Program to absorb existing Airwatch MSP partners into VMware sell motion- Enhanced VMware’s Cloud partner program to increase Airwatch product suite sell motion- Empowered EUC Channel Partners by providing advisory services on digital workspace products- Strengthened channel-led delivery partnerships with partners working across CSM/Sales & Product ManagementLeadership experience while managing team of 6 individuals while focussing on partner first success strategy- Developed,Managed and Hired PTAMs who assisted partners with building their POC Methodologies and retention target- Worked with senior leadership to build internal escalation paths and build processes with customer focus

Palo Alto, Ca, Us

Leading a team of Application support engineers to understand the impact of product design – enduser computing work product on business processes and financial resources- Analyze VMware partners & customers’ business operations and end user requirements-Working with major partners on internal enablement & managing customer engagement under the MSP model

Palo Alto, Ca, Us

Identifying technical requirements and resolve complex issues with cross platform mobile operating while implementingAirWatch mobility solutions-Document, assess and scope out technical requirements for partners collaborating with Workspace One

Gainesville, Florida, Us

Working as a database developer to develop a clinical patient database providing automation for key reporting functions and integrating all equal access data streams.•Gathering business requirements for determining flow of project during the design phase•Working on development phase & maintaining project parameters using SharePoint and MS Access

Philadelphia, Pennsylvania, Us

•Maintaining uncompromising standards for work flow in a fast paced environment.•Preparation of products as ordered, by following the 'have it your way' service philosophy.•Interact with customers: receive orders, process payment, respond appropriately to customer issues

Mumbai, In

Concentrated on the development of firm’s expansion strategy while focusing on the technological requirements to end users•Developed management strategies for allocation of wireless links to ensure efficient service delivery.•Evaluated the functioning of 9,800 links in response to network status using support dashboard .•Responded to network problems by documenting inefficiencies using spread sheet analysis and reducing request turnaround by 11%.•Redesigned and improved allocation of resources for handling data traffic using MATLAB.

New Delhi, In

Demonstrated efficiency in co-ordination of the interdepartmental procedures & upgrading the department’s IT infrastructure.•Compiled data from previous contracts to develop efficient tendering technique.•Identified potential delay risks by studying previous project failures improving efficiency by 5%.•Customized the installation process of equipment's and flow of data within the department.

Master Of Science (M.S.), Information Systems And Operations Management

Bachelor Of Technology (B.Tech.), Electrical, Electronics And Communications Engineering