Created and executed learning strategies and programs tailored to organizational needs.Evaluated individual and organizational development training needs.Implemented various learning methods companywide (e.g., coaching, job-shadowing, onlinetraining).Designed and delivered e-learning courses, workshops, and other training formats.Extracted LMS data for analysis, providing reports on training completions, effectiveness,and other operational metrics.Worked cross-functionally with subject matter experts to define key content areas.Managed eLearning content in the LMS to reflect current product/service offerings andpolicies/procedures.Presented training via eLearning platforms or virtual classrooms/webinars.Assessed the success of development plans and supported employees in maximizinglearning opportunities.Ensured seamless execution of onsite and virtual training events.Maintained meticulous training records and collaborated with stakeholders and SMEs toenhance training relevance.Monitored and evaluated training program effectiveness, success, and outcomes.Planned and oversaw metric-focused on-the-job coaching for improved team performance.Conducted induction and orientation sessions for senior management.Implemented improvements to the LMS to adapt to changing needs and stayed updated ontechnological tools to improve training operations.Planned and developed a comprehensive Power BI dashboard for Learning & Development,including data standardization, sorting, and dashboard creation.Provided inputs and conducted testing for the development of L&D software using MicrosoftPower Automate.Implemented a project for the Process Knowledge Test to assess and enhance employeeknowledge and skills.

Designed and delivered training programs on communication skills, leadership, projectmanagement, and process improvement.Collaborated with industry experts to develop training resources, including manuals, job aids,and e-learning modules.Conducted training needs assessments to identify knowledge gaps and tailored trainingplans accordingly.Evaluated training effectiveness and provided improvement recommendations based onfeedback and insights.Managed the Learning Management System, ensuring accurate record-keeping andadherence to regulatory standards.

Led a project focused on process improvement, data analysis, and business development.Collaborated with stakeholders to implement solutions addressing business needs andachieving tangible results.Conducted research and analysis to identify opportunities for process improvement andcost reduction.Produced reports and presentations for senior leadership, communicating findings andrecommendations.