Rahul Mukerjee Email & Phone Number

Seattle, WA, US

• Predictive modeling using speech metadata, performance metrics to improve customer satisfaction
• Develop, operationalize speech analytics reporting, performance dashboards for operations management and customer interaction quality assurance
• Develop, validate and deploy speech queries for tracking, reporting customer interaction data (using NICE Nexidia Analytics)

Remote

• Trained chatbots using RASA chatbot framework; Evaluated models using actual user conversation data
• Built Custom Named Entity Recognition (NER) Model in Spacy using rule-based and ML approaches
• Trained & evaluated Automatic Speech Recognition model using Kaldi speech recognition framework
• Trained, evaluated text classification models for data scraped from Reddit using Spacy, NLTK

Plano, Texas, United States

• Led data integration and modeling team boosting oil recovery, revenue gains of $100mm+
• Used modeling pipelines to build realizations using Monte Carlo and Gaussian Simulations
• Supervised data munging, EDA work and incorporation of client feedback into workflows
• Built predictive models explaining relationships between model attributes
• Estimated modeling error, statistics using cross-validation, bootstrapping techniques
• Built spatial continuity models using statistical methods

Bachelor Of Technology - Btech, Aerospace, Aeronautical And Astronautical Engineering

Master Of Science (M.S.), Petroleum Engineering

Data Science Immersive Program

Tools: Python, Numpy, Pandas, SQL, Matplotlib, Sklearn, Git Skills: Exploratory Data Analysis, Data Engineering, Regression.