Rahul Nagarajan Email & Phone Number

Chennai, Tamil Nadu, India

• Leading strategic initiatives to achieve Velicham's socio-economic impact goals, improve organizational market positioning and drive sustainable growth.
• Expanding the product portfolio by periodically introducing new financial products that cater to diverse customer needs and improve market penetration.
• Designing and implementing Loan Origination & Management Software (LOS-LMS) to streamline processes and facilitate API integrations
• Implementing paperless disbursements and… Show more
• Implementing paperless disbursements and digital initiatives to reduce processing time, enhance customer experience and integrate environment-friendly initiatives at Velicham Finance.
• Creating and executing operating plans to increase partnerships resulting in robust growth in the partner network.

Chennai, Tamil Nadu, India

• Shaping strategic pathways to achieve Velicham's vision, mission, and goals.
• Providing strategic oversight and governance to expand financial inclusion and product portfolio.
• Championing growth initiatives that improved geographical and societal reach.
• Steering the business to improve the organization's profitability and financial stability.
• Enabling innovative technology adoption to improve organisational effectiveness.

Frisco, Texas, United States

• Led initiatives that improved customer satisfaction scores through targeted feedback mechanisms and service enhancements, creating Qualtrics dashboards to track and analyze customer feedback in real-time.
• Implemented process improvements that reduced operational costs, streamlining workflows and increasing overall efficiency.
• Supported the design and enabling of the Integrated Experience Management Program for Team Members, Suppliers, Customers, and Clients.
• Utilized… Show more
• Utilized Qualtrics dashboards to identify and address service bottlenecks, leading to a reduction in response times and faster resolution of client issues through comprehensive data analytics and visualization. Show less

Plano, Texas

• Leveraged various lean methodologies to analyze the current processes to identify and eliminate bottlenecks in the function
• Program managed and enabled the LMS solution at the organizational level - to include training programs that increased training effectiveness and a reduction of training costs.
• Leveraged advanced data analytics to track and analyze training outcomes, leading to an improvement in employee performance metrics and more targeted development initiatives.

Richardson, Texas

• TA for Statistics and Data Analysis (OPRE 6301) + Operations Management (OPRE 6302)
• Assisted 200+ students in understanding complex topics to master data presentation, summarization, regression analysis, and fundamental probability theory.
• Helped students apply methods like Lean Manufacturing, Six Sigma, and Total Quality Management to real-world case studies, enhancing their ability to streamline operations and reduce waste.
• Supported the development of course materials… Show more TA for Statistics and Data Analysis (OPRE 6301) + Operations Management (OPRE 6302)
• Supported the development of course materials, including lecture notes, assignments, and exam papers, ensuring a comprehensive and engaging learning experience. Show less

Richardson, Texas

• Conducted a seminar on advanced MS Excel skills for undergraduate students for 25+ hours, resulting in an audience of 15 students
• Coordinated between the schools and co-instructors on a daily-basis, thus ensuring the smooth processing of the camps
• Taught 200+ students software related to robotics and gaming, across 5 schools, thus increasing their knowledge in this domain, a task that required extensive research

Chennai Area, India

• Reduced processing time for loan applications by 40%, enhancing customer satisfaction and accelerating service delivery.
• Streamlined back-office operations, cutting administrative costs by 30%.
• Led a cross-functional team to implement six-sigma methodologies, resulting in significant process improvements successfully.
• Improved loan recovery rates by 10%, contributing to a healthier financial portfolio.
• Increased client outreach by 35%, enabling more underserved communities… Show more
• Increased client outreach by 35%, enabling more underserved communities to access financial services. Show less

Kanchipuram Area, India

• Identified bottlencls of an old clamping system after thorough analysis of the value chain at a tyre manufacturing and processing plant to save the cycle and flow time
• Implemented Lean and Six Sigma methodologies after conducting a time-motion analysis to track differences between the two clamping systems and identify the Set-Up Time Reduction(SUR)
• Estimated $40,000 annual savings in terms of time and money, through performance and economic impact analysis
• Reduced the job… Show more
• Reduced the job set-up time to 1.5 minutes from 30 minutes by redesigning the fixture with a new zero-point clamping system Show less

Master'S Degree, Management Science

Master’S Degree, International Management Studies

Activities and Societies: Global Business Organization (GBO)

Bachelor’S Degree, Mechanical Engineering

Activities and Societies: Ball-badminton college team, Entrepreneurship cell, Cultural team