Rahul Ranjankumar Nayak Email & Phone Number

Mumbai, Maharashtra, India

• Cluster Head for India for Management System Certification, Training & Sustainability portfolio for South Asia Region• Manage various business processes within various functional teams located in India & globally• Coordinate with Marketing team for branding, market research & develop new customized schemes• Review key contracts to ensure they balance value & risk• Work closely in a matrix structure to ensure performance in terms of quality of service delivered to clients• Mentor the team for resolving client queries, issues & grievances• Part of core Management team for Strategic decision-making regarding business processes to enable end-to-end success, continuously work towards making the organization more efficient & productive, through effective execution of business processes & practices• Provide leadership support to clients & within the organization• Spearhead technical management of client base comprising of 5500+ companies & 8000+ certification contracts across India, Bangladesh & Sri Lanka.• Manage the accreditation portfolio for local & global accreditations related to various management system standards & local schemes.• Liaise with the Accreditation Management team at TUV Nord Germany Head Office, with NABCB and co-ordination with all area offices for ensuring effective implementation of key accreditation requirements• Responsible for developing certification schemes in line with guidelines from scheme-owners / accreditation bodies to enable enhancement of accreditation scope for TUV India.• Member of the TUV India Executive Committee

Mumbai

• Cluster Head for India for Management System Certification, Training & Sustainability portfolio• Manage various business processes within various functional teams located in India & globally• Coordinate with Marketing team for branding, market research & develop new customized schemes• Review key contracts to ensure they balance value & risk• Work closely in a matrix structure to ensure performance in terms of quality of service delivered to clients• Mentor the team for resolving client queries, issues & grievances• Part of core Management team for Strategic decision-making regarding business processes to enable end-to-end success, continuously work towards making the organization more efficient & productive, through effective execution of business processes & practices• Provide leadership support to clients & within the organization• Spearhead technical management of client base comprising of 5500+ companies & 8000+ certification contracts across India & Sri Lanka.• Manage the accreditation portfolio for local & global accreditations related to various management system standards & local schemes.• Liaise with the Accreditation Management team at TUV Nord Germany Head Office, with NABCB and co-ordination with all area offices for ensuring effective implementation of key accreditation requirements• Responsible for developing certification schemes in line with guidelines from scheme-owners / accreditation bodies to enable enhancement of accreditation scope for TUV India.

Mumbai, India

Role -• Spearhead technical management of client base comprising of 5500+ companies & 8000+ certification contracts across India & Sri Lanka.• Manage the accreditation portfolio for local & global accreditations related to various management system standards & local schemes.• Liaise with the Accreditation Management team at TUV Nord Germany Head Office, with NABCB and co-ordination with all area offices for ensuring effective implementation of key accreditation requirements• Responsible for developing certification schemes in line with guidelines from scheme-owners / accreditation bodies to enable enhancement of accreditation scope for TUV India.Highlights -• Key role in acquiring the local accreditation status for TUV India for schemes related to RMCPCS, ISMS, ZED, ISO 21001 & no. of customized 2P schemes• Developed Sales, Operational & Technical processes for certification schemes like RMCPCS (ISO 17065), ISO 21001 (ISO 17021), ZED Assessment (ISO 17020) & ISO 27001 (ISO 17021/ISO 27006) to secure accreditation• Facilitated the development of a local software (Client Portal) to enable clients to view the certificate & audit reports in a secured electronic format• Leading the initiative for implementation & certification of TUV India for ISO 14001 & ISO 45001.

Mumbai, India

Role - Spearhead technical management of client base comprising of 5500+ companies & 7000+ certification contracts across South Asia Region. Enforce & Regulate Technical Control to more than 30 countries within the Bureau Veritas network for QHSE & EnMS schemes Manage the accreditation portfolio for local & global accreditations related to various management system standards & local schemes. Liaise with the Technical Direction at CER Business Line Head Office & with Accreditation Bodies and co-ordination with all area offices for ensuring effective implementation of key accreditation requirements Responsible for developing certification schemes in line with guidelines from scheme-owners / accreditation bodies to enable enhancement of accreditation scope for Bureau Veritas Certification Lead a team of 12 qualified technical reviewers & 2 back office staff. Identify & implement strategies for building team effectiveness by promoting a spirit of cooperation between team members. Establish SOPs & SLAs for maintaining 'Critical to Quality' & 'Critical to Process' performance levelsHighlights -  Key role in acquiring the global/local accreditation status for Bureau Veritas Certification, India for schemes related to OHSAS, FSSC, EnMS, BCMS, AMS, RMCPCS, IRF Trusted Mark & no. of customized 2P schemes Developed Sales, Operational & Technical processes for certification schemes like RMCPCS, IRF Trusted Mark (ISO 17065); Yoga School, ISO 29990 (ISO 17021), Yoga Professional (ISO 17024), ZED Assessment (ISO 17020) to secure accreditation Support to global team to document the global BV Management System documentation in line with the revisions of accreditation standards as well as Technical Area classification for QHSE & EnMS Developed the Manday Calculator & Contract Review tool for QHSE, EnMS & SA8000 schemes.  Improved the TAT for certificate issuance process (by 60%), for Application review process (by 90%) and audit reporting defects (by 70%)

Mumbai, India

Role -  Authorized for approvals of Contract Reviews and auditor qualifications for QMS, EMS, OHSMS & IMS certification/recertification audits. Develop local resources for contract review approval, auditor qualification approvals and internal auditors Maintain updated records and database integrity (Global Auditor Database) with the qualification & experience of Auditors, Lead Auditors and Specialists within their area that are allocated to deliver BVC contracts, and to ensure that only personnel approved through the Global Auditor Database system are employed upon such activities Responsible for Certification Decisions for more than 30 countries / regions under the purview of the International Competence Centre (ICC) located in India Technical support to all product managers within South Asia for all technical aspects pertaining to BMS. Support to other schemes ICCs for technical management support as needed Ensure appropriate training of all personnel within their area and in accordance with the Bureau Veritas Certification Management System Requirements Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level Facilitator for implementation of Operational Excellence initiatives through Lean ManagementHighlights -  Representation on the global Technical Action Group (TAG) on behalf of South Asia Region & the ICC in India Visited various countries like Dubai, South Africa, Nigeria, Turkey, France, Bangladesh, Sri Lanka, Kuwait for assessment of technical & accreditation compliance audits on behalf of the Global Technical Direction. Facilitated the implementation of Lean Management principles at Civil-Aid Technoclinic Pvt Ltd (A Bureau Veritas Group Company) resulting in a projected saving of approx. KINR 800 Published an article on RMC Plant Capability Certification in the edition of “Built-in Expressions” magazine published in Oct 2013

Role -  Conducting of management system audit for ISO 9001, ISO 14001, OHSAS 18001 & IMS (more than 1500 person-days). Conducting of training related to IRCA approved courses for QMS, EMS & OHSAS (more than 500 person-days). Developed training modules for RC14001Highlights -  Published an article on ‘Customized Auditing Services’ in the India edition of “Food Marketing & Technology” magazine published in Nov 2010 Conducted IRCA approved training courses as Lead tutor in Malaysia, Bahrain & Nepal.  Conducted QMS LA courses at IIM, Calcutta as part of the VLM course syllabus Conducted series of Auditor training courses for high-profile clients like Tarapur Atomic Power Station, Reliance Industries Ltd, Reliance Infrastructure Ltd, Asian paints Ltd, Crompton Greaves, BALCO Underwent the IRCA witness assessment successfully for the QMS Lead Auditor course Visited the USA for completing the requirement for auditor training course based on RC14001. Developed the Awareness & Internal Auditor training module for the same Conducted compliance audits for Coca Cola Bottling units in line with their KORE requirements

Role –  Head of Department (Plant Head) for Fatty Acid Distillation Plants Monitor overall production activities (Straight Distillation, Stripping, Fractionation, Blending Operation & Packaging) of materials for export and catering to the customer requirements Responsible for process yields, product quality, plant safety & environmental monitoring of plant performance Oversight of day-to-day co-ordination for plant up-keep & shutdown maintenance activities, if any Co–ordinate with Marketing Department, QA/R&D to understand and satisfy their product requirements and strive towards achieving customer delight Production planning and scheduling of processes as per the marketing requirements Member of Management team for Sales & Operational Planning and also planning for the purchase of local oils Development of process conditions for production of certain high valued & high purity products & improving the distillation yields Member of Audit team for conducting Internal Audits for ISO 9001:2000 standard & OHSAS 18001:1999Highlights –  Core team member for implementation of TQM & TPM initiatives at Mumbai location Nominated in the Senior Management Team formed for business strategy planning Elevated to the position of ‘Plant Head’ with overall responsibility of Production Execution, Quality Assurance & Operational Planning for the Fractional Distillation Plants

Mumbai

 Overall in-charge of packaging unit for carrying out the packaging operations of edible oils Set up of a laboratory for edible oil analysis at the packaging unit Analysis, control and assurance of the quality of oil to be packed along with the quality of packaging Procurement of packaging material and keeping stock reconciliation of the same along with maintaining the stores account for incoming & outgoing oil stock Facilitate retail sale from the factory premises and maintaining the cash accounts & invoicing for the same

Ankleshwar, Gujarat

 In charge of all laboratory operations for analysis of transformer oils & Light Liquid Paraffin Monitor plant performance by carrying out parallel screening of the in-process batches in the plant on pilot scale Quality Control & Quality Assurance for Transformer oils & liquid paraffin with respect to analysis of raw materials, in-process materials, finished goods  Handling of inspection of the company products by concerned government officials & customers representatives  Undertake R & D activities and troubleshooting exercises at any stage of production Responsibility undertaken as Management Representative for achieving the ISO 9002 Certificate

Mumbai

Role -• Supervise over the operations of Hydrogen generation plant as well as continuous process plants (supplied by DeSmet, Westfalia and Pennwalt) concerned with production of refined edible oils and vanaspati• Production Planning and control of processes related to the production of refined oils and vanaspati• Labour Arrangement and manpower handling• Co-ordinate the process of commissioning of the Westfalia degumming, neutralisation & dewaxing plant, De Smet continuous bleaching plant, De Smet continuous deodorization plant and an additional autoclave for De Smet hydrogenation plantHighlights – Worked on projects concerned with reduction in steam & LDO consumption, deodorization of sesame oil, hydrogenation of oils for blending in vanaspati, manufacture, study the water degumming of sunflower oil and determination of a possible correlation between wax & phosphorous content and nature of cold test for dewaxed sunflower oil. Facilitated a departmental Quality Circle which worked on problems aiming at reduction in reprocess of vanaspati thereby increasing the capacity utilisation of autoclave reactors and reduction in handling losses of oil during oil-changeover in bleaching process. Certificate of appreciation from Mr. A.B. Godrej (Director - Godrej Soaps Ltd.) & from Mr. V. G. Fernandez (GM - Godrej Foods Ltd.) for recommendable Kaizens & contribution to Quality Circle Activity respectively.

Diploma In Management Studies, Business Management

B.Sc.(Tech) - Technology Of Oils & Fats, Chemistry

B.Sc., Chemistry, Distinction