Vice President, Head Of Credit Card
CurrentGM and accountable leader for Navy Federal’s $30B credit card portfolioLeading an organization of 250+ supporting credit card products, experiences, servicing, and underwriting- Grew the portfolio from $22B to $28B (14% YoY) and improved share-of-wallet by applying new segmentation frameworks to portfolio acquisition, EMoB and retention strategies - Envisioned a new product suite and built 3-year strategic roadmap of capability and campaign enhancements that will improve credit card penetration and product RoAs