Rahul Noronha Email and Phone Number
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A customer relations expert with strong problem solving and data analytical skills, coupled with excellent communication skills. Experienced in leading multicultural teams and collaborating with other organization leaders to achieve business objectives. Possess an inquisitive mind – particularly interested in physics, mathematics and economics.
Cactus Communications
View- Website:
- cactusglobal.com
- Employees:
- 2011
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Head - Customer RelationsCactus Communications Aug 2018 - PresentMumbai, Maharashtra, India• Directly accountable for revenue from the existing customer base for all core global markets• Accountable for increasing customer acquisition through referrals• Conduct in-depth data analysis on customer and market trends, using insights to increase customer repeat and improve targeting of new customer acquisition segments• Built and lead a diverse global team, mentoring and guiding them to achieve the respective market targets• Member of two cross-functional leadership groups: Revenue-focused group to drive business and Customer-focused group to improve overall customer experience -
Manager - Customer RelationsEditage Apr 2014 - Aug 2018Mumbai Area, India• Directly accountable for business from the 2 largest markets (Japan and Korea)• Built a communication strategy, using automation and campaigns through HubSpot, to improve customer repeat rate and reduce customer churn rate• Conducted marketing trend analyses to identify problem areas and solve them more effectively• Built a reporting format to effectively plan, execute and monitor campaign performance -
Client Service AssociateCactus Communications Nov 2013 - Mar 2014Mumbai Area, India -
Summer InternPurple Concierge Services Ltd. May 2012 - Jul 2012• Conducted competitor research to understand their business model and identify services for our database• Created a 3-year projection business model for Saahara’s Parivartan (NGO)
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Marketing ExecutiveMahindra First Choice Services Ltd. Jun 2009 - Jun 2011Mumbai Area, India• Provided data analytics support to the CMO and CEO• Analyzed past service data to create a profitable fixed rate card for servicing
Rahul Noronha Skills
Rahul Noronha Education Details
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Mumbai Educational Trust, Institute Of Management73 -
Physics -
Physics -
St. Stanislaus High Scool
Frequently Asked Questions about Rahul Noronha
What company does Rahul Noronha work for?
Rahul Noronha works for Cactus Communications
What is Rahul Noronha's role at the current company?
Rahul Noronha's current role is Head - Customer Relations at Cactus Communications.
What is Rahul Noronha's email address?
Rahul Noronha's email address is ra****@****ail.com
What schools did Rahul Noronha attend?
Rahul Noronha attended Mumbai Educational Trust, Institute Of Management, Savitribai Phule Pune University, St. Xavier's College, St. Stanislaus High Scool.
What skills is Rahul Noronha known for?
Rahul Noronha has skills like Market Research, Digital Marketing, Team Management, Data Analysis, Powerpoint, Microsoft Excel, Marketing Communications, Spss, Ms Excel Pivot Tables, Communication Skills, Statistics, Mathematics.
Who are Rahul Noronha's colleagues?
Rahul Noronha's colleagues are Vinay Sammeta, Rud Mark Misa, Rabin Omondi, Sherwin Machado, Llewellyn F. Rozario, Patricia A., Allan Mascarenhas.
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