Rahul R. Email and Phone Number

- Assist prospective and current students with financial aid options, including OSAP, Better Jobs Ontario, and grants, ensuring smooth application processes and document preparation.- Maintain accurate student financial aid records, ensuring adherence to federal, provincial, and institutional policies, including data management through CRM systems like Leadsqaured, and XCAS.- Process financial aid applications, monitor progress, confirm enrollments for fund disbursements, and generate reports for management and financial aid providers.- Oversee fee payments, create and manage payment plans, follow up on overdue payments, and provide detailed invoices and correspondence to students.- Facilitate collaboration between the Financial Aid Office and other departments, assisting with events and resolving financial aid inquiries.- Calculate and process withdrawals, ensuring compliance with Ministry guidelines and updating student grants and loans accordingly.

• Deliver exceptional client service and engagement, driving a 15% sales increase through adept sales techniques.• Proficiently manage phone-based inquiries on stock and orders, showcasing excellent communication skills.• Ensuring utmost client satisfaction and retention through stellar support.• Elevated the store’s ranking to #2 in Canada for iPod sales through high sales performance.

• Increased call sales by 25% via cold-calling, follow-ups and prospective consumer and business clients.• Demonstrated strong attention to detail to ensure the accuracy of transactions and reconciliation.• Generated a 20% sales increase by satisfying customer’s needs and cross-selling the top-tier product packages.• Personalized interactions to enhance customer experiences and foster meaningful connections.

• Met and exceeded productivity targets by handling every interaction with good organizational and relationship-management abilities.• Cultivated strong value-added relationships with customers daily by delivered product knowledge.• Showcased passion for people by anticipating guest needs and provided a bit of surprise and delight by taking a proactive approach.